1, via customer service phone. Call 400-889-5558 or 95558, follow the voice prompts, press "1" to select CITIC Bank, and then press "0" to connect the manual service.
2. through the citic bank APP. Open the CITIC Bank APP, click the customer service function button in the upper right corner, click the customer service icon button in the lower left corner in the help center, click the small microphone function in the lower left corner, turn to manual customer service, hold down the microphone to speak, and say the word "manual customer service". Then the system will turn to manual service and continue to hold down the microphone to say the questions you want to consult.