What does credit card stop payment mean?

Credit card stop payment refers to a step taken by individuals or banks to reduce the losses and risks of cardholders when there are security risks in their credit cards. As a precautionary measure, credit card payments are temporarily suspended.

Credit card payment stop is generally divided into: 1. The cardholder actively stops payment. The cardholder's initiative to stop payment usually occurs when the credit card is lost or stolen;

2. The card issuer stops payment. The card issuer's payment stop usually occurs when the credit card is used for payment in an unfamiliar payment environment;

3. The head office stops payment. The head office's payment stop usually occurs when the credit card's overdue amount is large, the overdue time is long, and the cardholder has no intention to repay;

4. The cardholder actively cancels the payment. When the cardholder does not need to use the credit card, he can bring the credit card to the card-issuing bank to handle account cancellation.

Extended information

1. Under what circumstances will a personal credit card account stop paying?

Stop payment is divided into two situations: the cardholder applies to stop payment and the bank stops payment:

(1) The cardholder applies to stop payment: the cardholder due to credit card If you actively apply for a protected stop payment from the bank due to loss, theft, or special personal circumstances, the stop payment in this case will not affect the credit status of the cardholder;

(2) Stop payment by the bank Behavior: The bank can monitor the card usage of the cardholder in real time. Once it discovers illegal card use, overdue card use, false card application, fraudulent use or other potential risks, the bank has the right to stop payment on the credit card to protect the safety of funds.

2. Under what conditions can cardholders apply to lift the payment stop?

(1) The cardholder actively applies to stop payment, the cardholder receives a new card after applying for a credit card loss report, or the cardholder himself believes that his card is no longer risky and does not require card protection. , you can call the customer service center to apply for lifting the stop payment status;

(2) If the bank actively stops payment, it will be handled in four situations:

1. Stop payment due to overdraft , the cardholder can apply to the card-issuing bank to lift the payment stop after promptly repaying the overdue principal and interest. However, the bank has the right to reduce the limit before lifting the stop payment at its discretion, and even has the right to reduce the limit of high-risk overdue cardholders by 0 and not lift the stop payment;

2. Due to suspected cash out If the payment is stopped, the cardholder needs to provide compliant card swiping credentials before applying for lifting the stop payment. The credentials include card swiping receipts, merchant invoices or shipping orders, etc. that can prove that the cardholder uses the card normally;

3. Potential risk customers have their payments stopped

The bank must conduct a risk check and verification on the cardholder. After eliminating potential risks, the bank will lift the payment stop as appropriate;

4. The bank will not lift the payment stop for false cards or counterfeit cards.

3. How does the cardholder apply for cancellation

If the above conditions for lifting the payment stop are met, the cardholder can apply for lifting the payment stop status through the following channels:

(1) Call the bank’s credit card service hotline to apply;

(2) The cardholder goes to the local card issuer to apply with his or her ID card, credit card and credit card payment receipt.

How to recover if credit card payment is stopped?

Credit cards are overdraft tools used by many young people. Some cardholders will have their credit cards stopped due to some reasons during the use of credit cards. Once the credit cards are stopped, we will be in trouble. If you use a credit card to make transactions, how can you recover if your credit card is stopped?

When some cardholders use credit cards, they will encounter situations where the card clearly has a limit but cannot be used. In this case, the credit card has been stopped for payment. In order to lift the stop payment, we first need to know what caused the payment. What are the reasons for credit card payment stop? Generally, the following situations will lead to credit card payment stop:

1. The cardholder actively applies. If your credit card is accidentally lost, for the sake of fund security, the cardholder will call the bank customer service hotline to apply for a loss report. Once the card is reported lost, you will no longer be able to use the credit card for consumption. At this time, the credit card will be stopped. If you hold If the cardholder finds the credit card again, he can apply to cancel the loss report, so that the stop payment on the credit card will be lifted.

2. The credit card is overdue. If the cardholder becomes overdue while using the credit card, and the cardholder still fails to repay the payment after repeated collections from the bank, the bank will freeze the user's credit card in order to avoid greater losses. If your credit card payment is stopped due to this situation, you need to pay off all the credit card debt first, and then call the bank's customer service hotline to apply for lifting the payment stop. Whether the payment can be lifted depends on the bank's review results.

3. There is a risk of credit card being stolen. If the usage status of the credit card is abnormal, the bank may think that the user's credit card may have been stolen. For the sake of the safety of the user's funds, the bank may temporarily freeze the credit card. In this case, you only need to call the customer service hotline for instructions. The payment stop can be lifted if the situation arises.

4. The credit card is suspected of cashing out. If a credit card user makes the bank think that you are cashing out while using the credit card, the bank will stop payment on the credit card. In this case, if you do not cash out, you can lift the payment stop after explaining the specific situation to the bank, but if There is arbitrage behavior, and it is more difficult to lift the payment stop.

What is the reason why Bank of China credit card payment is stopped?

Bank of China credit card payment may be stopped due to the following reasons:

1. The card-issuing branch will stop payment after comprehensive evaluation based on the card usage.

2. Credit card payments are overdue.

3. When our bank verifies the transaction with the cardholder over the phone, the cardholder indicates that the transaction is not the person's transaction/refuses to cooperate with the verification/the contact information is invalid/the cardholder is not using the card, etc.

4. The cardholder takes the initiative to call our bank to indicate that the card is not lost but a transaction other than that of the cardholder has occurred.

Warm reminder: If your credit card has been stopped for payment, you can call the credit card customer service hotline 4006695566 for further verification.

The above content is for your reference, please refer to actual business regulations.

If you have any questions, please feel free to consult Bank of China’s online customer service.

You are sincerely invited to download and use Bank of China Mobile Banking APP or Bank of China Cross-border GOAPP to handle related businesses.

What does credit card stop payment mean?

Credit card stop payment refers to a method that individuals or banks take in order to reduce the losses and risks of cardholders when there are security risks in their credit cards. As a precautionary measure, credit card payments are temporarily suspended. Credit card payment stop is generally divided into cardholder's initiative to stop payment, card issuer to stop payment, head office to stop payment, and cardholder's initiative to cancel.

Cardholder's initiative to stop payment usually occurs when the credit card is lost or stolen. After the cardholder submits a voluntary payment stop application to the bank, the bank will handle the credit card loss report procedure for the cardholder and temporarily freeze the credit card. During the freeze period, credit card payments cannot be processed.

The card issuer usually stops payment when the credit card is used for payment in an unfamiliar payment environment. When the cardholder makes purchases in other places, the card issuer will temporarily stop the payment function of the credit card and send an abnormal transaction reminder text message to the cardholder. The cardholder can reply to the text message and prove that it was done by himself, and the card issuer's payment stop behavior will be lifted.

Payment from the head office usually occurs when the overdue credit card amount is large, the overdue time is long, and the cardholder has no intention to repay. When this happens, the head office will freeze the cardholder's credit card, and the cardholder will no longer be able to use the credit card for payment.

When the cardholder does not need to use the credit card, he can bring the credit card to the card-issuing bank to cancel the account. Under normal circumstances, cardholders can directly call the credit card center to cancel their account.

What does it mean when a credit card is stopped by the bank?

Bank stop payment means that the credit card is locked, which simply means that payment cannot be made. Generally speaking, the bank will monitor our card usage at any time, so when it discovers that we use the card illegally, is overdue, falsely applies for a card, is fraudulently used, or has other potential risks, the bank has the right to stop payment on the credit card to protect the safety of funds. . Of course, we can also apply to the bank to stop payment due to special personal circumstances such as loss or theft of the credit card.

It is not easy for the bank to stop payment, it will affect our credit report.

Usually the types of credit card payment stop include reported lost cards, overdue credit cards, supplementary cards requested by the main card to stop payment, emergency payment cards in the current period, etc. If this happens to us, we must first call the bank's credit card customer service center to apply for a payment stop, and then go to the front desk of the card issuance center with our ID card, credit card and credit card credentials to apply.

In addition, if the bank stops payment due to non-operation by us, we must explain the situation to the bank, otherwise the stop payment status of the credit card will not change and will always remain in the stop payment status. In particular, payment stops caused by overdue behavior will become a bad credit record and affect personal credit.

What is "Stop Payment" displayed on a credit card?

Recently, some cardholders found a credit card "stop payment" message after checking their credit report. The cardholder did not understand the stop payment message and consulted the credit reporting staff. Since you may be unfamiliar with the concept of credit card stop payment, I will use the relevant policy analysis of the Agricultural Bank of China as an example to introduce the relevant content of credit card stop payment in detail.

Credit card payment stop can be a preventive measure taken by banks to strengthen credit card management, ensure fund security, and prevent counterfeit and lost cards from being used to cause losses and adverse effects. It is an important means for people to actively reduce their own losses and prevent risks. After the credit card payment is stopped, the cardholder must handle it differently depending on the situation.

1. Under what circumstances will personal credit card account payments be stopped?

Stop payment is divided into two situations: the cardholder applies to stop payment and the bank stops payment:

(1) The cardholder applies to stop payment: the cardholder due to credit card If you actively apply for a protected stop payment from the bank due to loss, theft, or special personal circumstances, the stop payment in this case will not affect the credit status of the cardholder;

(2) Stop payment by the bank Behavior: The bank can monitor the card usage of the cardholder in real time. Once it discovers illegal card use, overdue card use, false card application, fraudulent use or other potential risks, the bank has the right to stop payment on the credit card to protect the safety of funds.

2. Under what conditions can cardholders apply to lift the payment stop?

(1) The cardholder actively applies to stop payment, the cardholder receives a new card after applying for a credit card loss report, or the cardholder himself believes that his card is no longer risky and does not require card protection. , you can call the customer service center to apply for lifting the stop payment status;

(2) If the bank actively stops payment, it will be handled in four situations:

1. Stop payment due to overdraft , the cardholder can apply to the card-issuing bank to lift the payment stop after promptly repaying the overdue principal and interest. However, the bank has the right to reduce the limit before lifting the stop payment at its discretion, and even has the right to reduce the limit of high-risk overdue cardholders by 0 and not lift the stop payment;

2. Due to suspected cash out If the payment is stopped, the cardholder needs to provide compliant card swiping credentials before applying for lifting the stop payment. The credentials include card swiping receipts, merchant invoices or shipping orders, etc. that can prove that the cardholder uses the card normally;

3. If potential risk customers have their payments stopped, the bank must conduct a risk check and verification on the cardholder. After eliminating potential risks, the bank will then lift the payment stop as appropriate;

4. For false The bank will not lift the payment stop if you apply for a card or a counterfeit card.

3. How do cardholders apply to lift the payment stop?

If the above conditions for lifting the payment stop are met, the cardholder can apply to lift the payment stop status through the following channels:

(1) Call the bank’s credit card service hotline to apply;

(2) The cardholder goes to the local card issuer to apply with his or her ID card, credit card and credit card payment receipt.

4. How to avoid having your credit card account stopped paying?

(1) Cardholders should return the overdraft in time before the due repayment date, and develop a good habit of repaying on time;

(2) Cardholders should use the card in a standardized manner. Bad behaviors such as malicious overdrafts, cash withdrawals, and fraudulent card use are strictly prohibited;

(3) After successfully applying to lift the payment stop, the cardholder must use the card legally and reasonably, otherwise he will be Payment may be stopped again, and the second payment stop by the bank will not be lifted.

That’s it for the introduction of credit card payment stop.