If postal savings card is accidentally lost, stolen or the card information is leaked, he should report the loss to the Postal Savings Bank of China in time, and the report will take effect immediately after being confirmed by the Postal Savings Bank. There are two ways to report the loss of postal savings credit cards:

1. Call the 24-hour customer service hotline of China Postal Savings Bank Credit Card Center at 40088-95580 for manual service and report the loss to the customer service staff.

2. Log in to the personal online bank of China Postal Savings Bank, select "Credit Card" service, select "Online Loss Reporting" in the column of "My Credit Card", then select the credit card you want to report the loss, and follow the prompts to complete the loss reporting procedures.

Under normal circumstances, the credit card replacement time of the Postal Savings Bank is about one week, and it takes about 15 days for the mail to accumulate to the address. Loss reporting fee: loss reporting in 20 yuan/time, card replacement 10 yuan/time.