1. Responsibilities of China Merchants Bank customer service assistant:

(1. Objectively analyze the reasons for customer default and correctly judge the degree of customer risk;

(2. Actively Actively communicate with customers on account issues, guide customers to use credit cards appropriately based on their own assets, and establish a harmonious and cooperative relationship;

(3. Collection of overdue credit card payments over the phone;

(4. Prevent credit risks, promptly update and supplement basic cardholder information, and prevent asset losses.

2. Job requirements:

(1. Full-time college degree or above, There is no restriction on majors, and you can be proficient in using MS OFFICE software;

(2. Cheerful personality, strong expression ability, clear articulation, and standard Mandarin;

(3. Have strong negotiation skills , problem-solving ability and good internal and external communication skills;

(4. Be able to bear greater work pressure, have good psychological quality, risk identification and prevention capabilities;

( 5. Have a strong sense of professionalism and team spirit, and be able to actively assist the team to achieve its goals;

(6. This position is contracted with a third-party talent dispatch company.