The delivery time for products purchased from Ping An Credit Card Mall is generally about 3 working days. The delivery time for some special products such as customized products and mobile digital products will be stated on the product details page. If the express has been sent, it will usually be delivered within 2 to 4 days (about 1 week in remote areas). The actual delivery time of the express shall prevail. You can log in to Ping An Pocket Bank APP - Credit Card - Pocket Mall - Me - My Orders to check the delivery status and logistics information.

If you have any questions, you can click the link below and select the online customer service icon - credit card in the upper right corner of the homepage or follow the Ping An Bank Credit Card WeChat public account (paxyk95511) for consultation.

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Response time: 2020-09-28. For the latest business changes, please refer to the official website of Ping An Bank.

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