I buy things on Taobao and pay with the credit card of China Everbright Bank on the website. Why is the basic user information displayed in the core system inconsistent with that in the credit card system? Well, let me give you a definite answer.

Your credit card is the core of the credit card system and the savings system.

Generally, the most common case of this kind of problem is that the credit card whose savings are registered as 15 ID card is registered as 18 ID card, which leads to inconsistent information between the two systems and transaction verification failure.

(There will also be name or gender errors. )

The solution is to take the ID card to any counter of China Everbright to modify the core system information, that is, change the ID card from 15 to 18.

PS: Don't think that just because you haven't done Everbright savings business, he doesn't have any information about you. It involves some dirty things inside the bank. It is harmless. Just go to the counter and change it.