If you use a smart card for pre-authorization, 30 days after your pre-authorization, if the hotel fails to settle the account with the bank, China Merchants Bank will automatically cancel the pre-authorization transaction and the funds will be automatically returned to your account.

If you need to use funds urgently, you can: ① contact the hotel front desk directly and ask them to lift the pre-authorization freeze for you; ② Call 95555 and enter the phone manually, and our customer service will help you record the information feedback processing.

If a credit card is used for pre-authorization, it is generally initiated by the merchant. When checking out, the pre-authorization cancellation information is directly cancelled or faxed to the acquiring bank. The frozen funds are generally unfrozen within one week, and the cardholder does not need any treatment. If the merchant does nothing, it will take about 3-4 weeks before the transaction will be cancelled automatically.

(reply time: 2065438+June 2009 14. Please refer to China Merchants Bank (official website) for the latest business changes?