As long as you have any questions, you can call Shanghai Pudong Development Bank at 95528 to inquire about credit cards, deposits and loans, and various financial products.

Credit card customer service hotline: 800-820-8788 or 400-820-8788 or 021-38784988.

How to quickly switch to manual service via Shanghai Pudong Development Bank credit card phone call:

Method 1: Press 1 Chinese, then press 3 to select manual service. This method does not require a card number or ID.

Method 2: Press 1 for Chinese, press 0 for help, and then press 6 for complaint. This method requires a card number or just press #.

To call the Shanghai Pudong Development Bank customer service hotline from abroad?

1. To call the Shanghai Pudong Development Bank customer service hotline from abroad, please dial: 86-21-95528?

2. To call the Shanghai Pudong Development Bank customer service hotline from abroad For the customer service hotline of Shanghai Pudong Development Bank’s credit card, please dial: 86-21-38784988?

The customer service hotline for Shanghai Pudong Development Bank’s credit card provides users with: credit card application consultation, application progress inquiry, password modification or reset, credit card loss reporting, and accounting Inquiries, card function settings, installment and market activity product ordering, credit card activation, personalized menus, manual services and other functions. ?

The 800 customer service hotline can be dialed using a landline or PHS phone, free of charge; the 400 customer service hotline is charged the same as local calls, and no long-distance call charges are charged. The 800 phone and 400 phone are not yet open. In other areas, call: 021-38784988, normal call charges will apply.

SPD Bank credit card repayment methods

1. Automatic transfer repayment. You can associate it with your credit card through your Shanghai Pudong Development Bank settlement account with the same name, and the corresponding amount will be automatically deducted from the repayment account on the due date.

To apply for this service, you can enter the credit card website or activate the automatic transfer and repayment function through the counter of a Pudong Development Bank branch, the credit card customer service hotline (4008208788, choose 3), the official WeChat account of Pudong Development Bank Credit Card and the Pudong Development Bank Xiben mobile APP. Credit card sites do not support USD repayment settings.

2. Repayment via Puda Xiben APP. Download the Puda Xiben mobile APP, install and register, log in, and click "Credit Card Repayment".

3. Repayment through WeChat official account. After following the official WeChat of Pudong Development Bank Credit Card, bind the credit card and enter the menu "Microservices - Installment Repayment - Quick Repayment".

4. Online banking repayment. If your Shanghai Pudong Development Bank debit card has opened the online banking function, you can log on to the Shanghai Pudong Development Bank website www.spdb.com.cn and transfer the funds in your Shanghai Pudong Development Bank debit card account to the credit card of the same name through transfer to easily complete the repayment.

5. Mobile banking repayment. You can log in to the Shanghai Pudong Development Bank mobile banking client and transfer funds from your Shanghai Pudong Development Bank debit card account to the credit card of the same name through transfer to easily complete the repayment.

6. Self-service equipment repayment. You can deposit cash for repayment at a self-service deposit machine (CDM) or integrated deposit and withdrawal machine (CRS) that supports cash deposit function. Or you can transfer the funds on the debit card to the Pudong Development Bank Credit Card through the "Transfer" function at all ATMs that have opened this service.

7. Repay over the phone. You can call 95528 to transfer the funds in your debit card account opened at Shanghai Pudong Development Bank to the credit card of the same name to easily complete the repayment. Or you can call the service hotline on the back of your credit card and apply to use your excess RMB funds to purchase foreign exchange to repay your U.S. dollar debt. You can choose two different repayment methods: long-term automatic foreign exchange purchase or temporary single foreign exchange purchase.

8. Repayment at the counter. You can go to any Shanghai Pudong Development Bank branch to repay in cash or by transfer using a debit card in your name. For information on outlets in each city, please log on to www.spdb.com.cn or call 95528.

9. "Pufabao" share repayment. If you have signed up for our bank's "Pufabao" cash management service and hold the monetary funds associated with "Pufabao", you can use the funds corresponding to the available shares you hold to return the RMB credit card issued by Shanghai Pudong Development Bank under your name Overdrafts.

10. Repayment channels from other banks.

11. Third-party repayment channels.

Since its establishment, the Shanghai Pudong Development Bank Credit Card Center has adhered to customer needs as the center, continuous innovation as the driving force for development, improved the product system, innovated special services, improved customer experience, and successively issued regular cards and gold cards. , Platinum Card Series, WOW Series Cards, McDull Card, Accelerated Points Card, Fortune Card, Private Bank Credit Card and other products. At the same time, according to the needs of different market segments, we have cooperated with industry leaders in the aviation industry, hotel industry, department store industry, communications industry and other industries to launch many co-branded card products. In addition, the Shanghai Pudong Development Bank Credit Card Center has innovated a number of service functions and is the first in China to launch credit card shopping and travel inconvenience protection, photo cards, credit card SMS instant messages, free installment payment, etc., striving to bring cardholders a considerate and thoughtful card use experience.

Reference materials

Shanghai Pudong Development Bank official website? Introduction to repayment methods