Customer service specialist refers to the specialist who undertakes customer service work. That is to say, by telephone [1], e-mail and other means of communication, answer and accept the questions and suggestions raised by customers.

1, responsible for the communication between the company and bank customers, and handling the demands made by bank customers.

2. Responsible for bank order management.

3, responsible for communication with the company's product department.

4, cooperate with the department manager to complete the corresponding work.