1. Counter inquiry: Take my valid ID card to the counter of the branch where the loan bank is located, wait in line behind the counter, and then inform the bank staff that they need to inquire about the loan details, and then the staff will inquire and print the details for us, through which you can see the remaining unpaid amount, unpaid period and other information.

2. Mobile banking inquiry: Users can download the App of the corresponding bank, find the loan function and check the progress of loan repayment.

3. Telephone banking inquiry: the loan user can inquire about the loan balance after calling the customer service hotline of the loan bank and completing the identity verification according to the voice prompt, or can call the customer service hotline to turn to manual service to inquire about the loan balance.