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China Insurance Regulatory Commission Complaint Hotline
The complaint hotline of China CIRC is 12378.

China Banking Regulatory Commission is a public institution directly under the State Council, China. Its main duties are to conduct unified supervision and management of the banking and insurance industries in accordance with the law, safeguard their lawful and steady operations, prevent and resolve financial risks, protect the legitimate rights and interests of financial consumers and maintain financial stability. The Insurance Regulatory Commission of the Bank of China is a directly affiliated institution of the State Council, and it is a ministerial-level institution.

The main responsibilities are as follows:

1. Implement unified supervision and management of the banking and insurance industries nationwide according to law, safeguard the lawful and steady operation of the banking and insurance industries, and exercise vertical leadership over the dispatched offices.

2. Systematically study the reform, opening-up and regulatory effectiveness of the banking and insurance industries. Participate in the formulation of strategic plans for the reform and development of the financial industry, and participate in the drafting of important laws and regulations on banking and insurance, as well as basic systems such as prudential supervision and financial consumer protection. Draft other banking and insurance laws and regulations, and put forward suggestions for formulation and revision.

3, according to the basic system of prudential supervision and financial consumer protection, formulate prudential supervision and behavior supervision rules for banking and insurance. Formulate the operating rules and supervision rules of various institutions such as microfinance companies, financing guarantee companies, pawn shops, financial leasing companies, commercial factoring companies and local asset management companies. Formulate a supervision system for the business activities of information intermediaries in peer-to-peer lending.

4. Implement access management for banks, insurance institutions and their business scope according to law, and conduct qualification examination for senior managers. Formulate behavioral management norms for employees in the banking and insurance industries.

5. Supervise the corporate governance, risk management, internal control, capital adequacy, solvency, business norms and information disclosure of banks and insurance institutions.

6. Conduct on-site inspection and off-site supervision of banks and insurance institutions, conduct risk and compliance assessment, protect the legitimate rights and interests of financial consumers, and investigate and deal with violations of laws and regulations according to law.

7, responsible for the unified preparation of the national banking and insurance regulatory data statements, published in accordance with the relevant provisions of the state, to perform the relevant duties of comprehensive statistics of the financial industry.

8, the establishment of bank insurance risk monitoring, evaluation and early warning system, tracking analysis, monitoring and forecasting of bank insurance operation.

legal ground

Measures of China Banking Regulatory Commission on Administrative Punishment

Article 5 The China Banking Regulatory Commission and its dispatched offices shall implement an administrative penalty system of separation of investigation, trial and decision, and establish an administrative penalty committee.

There is an office under the Administrative Punishment Committee, and the office of the Administrative Punishment Committee is located in the Legal Department of the CBRC and its dispatched offices; If the legal department has not been established, the relevant departments shall perform their duties.