Current location - Trademark Inquiry Complete Network - Overdue credit card - Please help me to write a speech for the credit card director of CITIC Bank. Thank you very much! ! !
Please help me to write a speech for the credit card director of CITIC Bank. Thank you very much! ! !
leaders and colleagues:

Hello! First of all, I would like to thank the bank leaders for giving me such an opportunity to exercise. Whether it is successful or not, I will benefit a lot and be of great help to my future job. The reason why I compete for the appointment of branch accounting manager is because I believe I have the basic conditions for this position. After graduating from college in 1994, I have been engaged in bank accounting, starting from the grass-roots level step by step, saving, cashier, accounting, exchange, inter-bank until the accounting supervisor, accumulating rich accounting work experience and accounting management knowledge, and being familiar with various relevant laws, systems and regulations. Always be strictly self-disciplined and conscientious in your work. After working in our bank for more than one year, I have been familiar with and mastered all accounting rules and regulations of our bank through continuous training and study, and I can skillfully use the accounting operating system to handle all kinds of business, and participated in the following work: preparation of the business department, application and opening operation of the principal and draft business and the electronic interbank system, establishment of the account management system, year-end settlement, and launch of the new system. While doing his job well, he assisted the leaders in organizing and coordinating the accounting work of the sales department. These have laid a good foundation for me to do a good job as an accounting manager in the future. If the bank leaders appoint me as the accounting manager of the sub-branch, I will make full use of my accounting experience and accounting management knowledge to organize, coordinate and coach tellers to do a good job in the accounting work of the sub-branch, adhere to principles, be honest and upright in their work, guard against and control all kinds of risks in the business, do a good job in marketing services, and assist the bank leaders and field personnel in business development, so as to make the sub-branch an important pillar of our development as soon as possible. Let me briefly introduce some ideas about the work of accounting managers in sub-branches.

1. The implementation of rules and regulations, the operation of business and the improvement of service quality are inseparable from people and their subjective initiative. If I am the accounting manager of a sub-branch, the first thing I should do is to start with the internal management, formulate a feasible post responsibility system, determine the work tasks and post responsibilities of each teller, and do a good job in subdividing and quantifying the post responsibility system. Subdivision is to disassemble each work to the maximum extent, and each step should have a fixed handling staff and form a fixed working mode. The work part that each teller is responsible for is clearly defined in the form of a letter of responsibility, and it is not allowed to operate beyond the authority, go beyond the business, play the role of mutual supervision mechanism, and prevent risks with strict internal control. Quantification is the quantification of work performance, and a work score assessment system is established. Those who have done a good job and performed well will be rewarded with work points, and those who can't complete the task or even make mistakes will be deducted, which reflects the quality of everyone's work by the number of points. Announce the points at any time to be fair, just and open. Conduct regular assessment according to the points, realize healthy competition and arouse the enthusiasm of personnel. Secondly, we should do a good job in the training and study of personnel. There are two main ways to learn: self-study is the main way to learn basic accounting systems and skills, and centralized training is the main way to learn important accounting systems and new businesses. The learning situation is assessed regularly, and the assessment results will affect the work points, so as to create a good learning atmosphere. Take rotation and other ways to create conditions for tellers to learn comprehensive business knowledge, so as to improve the overall quality of counter staff and lay a good foundation for doing a good job. Finally, we must pay attention to the work according to the system, put an end to illegal business operations, make use of the favorable conditions of sub-branch accounting work from scratch, do a good job in accounting organization and accounting treatment according to the norms, and build a good framework for accounting work of high-tech sub-branches from the beginning of opening, so as to create favorable conditions for sub-branch accounting work to reach the standard and create excellence.

2. Pay equal attention to accounting and marketing. If it is the responsibility of the accounting manager to do a good job in accounting management, then active marketing is the obligation of the accounting manager. Compared with the old model, the accounting work in the new period has undergone a qualitative change. At the financial accounting work conference in 22, the president put forward the idea of accountant customer manager, pointing out that it has different advantages than professional account managers. As an accounting manager, we must take the lead in recognizing this and attach great importance to marketing. This area is a new economic growth point in Chongqing, with strong investment attraction, high-tech enterprises in the area and good development prospects. All banks have set up branch-level institutions in this area. At the beginning of the establishment, branches are faced with excellent development opportunities and fierce market competition, which means that accounting managers should take various measures to improve service quality and provide customers with better and more distinctive services than other banks. I plan to start from the following aspects:

First, in terms of publicity, I think it is necessary to organize the publicity work of the counter to make the counter a bridgehead for the Bank's external publicity, and the publicity should be targeted, such as vigorously promoting online banking according to the high-tech characteristics of enterprises in this area and actively recommending customers to use online banking for business. In order to enhance the publicity effect, we strive to set up an online banking publicity desk in the business hall and install a computer to simulate the operation of online banking, so that customers can personally experience the advantages of our online banking when handling counter business, and this arrangement is also conducive to establishing the brand image of our high-tech bank. In addition, publicity work should go out of the counter. The computer city in this area often holds some large-scale activities. It is believed that good results will be achieved by organizing on-site card opening and online banking in combination with these activities.

second, in terms of daily service, we should strictly follow the standards of standardized service and limited service to improve service efficiency. Under normal circumstances, there should be no more than two customers waiting for business at each counter. Every teller should serve with a smile and enthusiasm in his work, instead of just being a business machine, he should change passive service into active service, try to solve problems for customers and provide personalized service for different customers. The service aim of the branch accounting counter is that the backstage serves the front desk, and all people serve the customers, and strive to establish the image of our boutique bank in the eyes of customers.

third, support and encourage accountants to go out of the counter to find customers, tap all potential customer resources, reward those who do a good job of absorbing and storing deposits, increase work points, and make all employees face the market.

fourthly, we should make full use of the features of the new system, such as large front-end and large concentration, try to collect all kinds of accounting information, do a good job of analysis, find the market positioning of the Bank, and study feasible market development strategies, so as to provide reference for the decision-making of the leaders of the Bank, help the business development of sub-branches and expand the depth of accounting services.

in a word, the working purpose of my accounting manager is to always keep in mind the operating principles of the four branches, unite all staff, do a good job in internal management and control, handle business safely and normatively, guard against risks, control risks, escort the business development of the sub-branch, actively carry out marketing work, continuously improve the service quality, and implement the customer management of accounting personnel, so as to make the counter of the sub-branch a star counter with strict management, standardized business and strong marketing. Thank you!