1. Call the customer service hotline of the bank. Query the customer service hotline of the bank to which the credit card belongs, and then follow the voice prompts, and you can choose to query the password or reset the password. You can also directly serve manually and tell the customer service about your needs;

2. Go to any branch of the bank to which the credit card belongs. Cardholders bring valid personal identity documents and credit cards to any business counter outlets of the issuing bank, consult the staff at the bank counter, and inquire about the password or reset the password.