Working in a bank is a dream job for many people, but what more people don’t know is that bank work also comes with a lot of pressure and constraints. What's more important is not to choose working in a bank because it's a decent job. What's more important is to love this job. The following is a "Short Speech about Bank Employees' Love and Dedication" compiled by me for your reference only. You are welcome to read it. A short speech on the love and dedication of bank employees
Dear teachers, dear colleagues:
Hello everyone!
The cabinet job is the most ordinary. Many people have asked me if I regret choosing to work in the cabinet, and every time I always answer without thinking: "I don't regret it." They say that if you do something, you will love something. I think that since I have chosen to work as a cabinet clerk, I must do it well in a down-to-earth and meticulous manner, and strive to be an excellent cabinet clerk. Therefore, in my work at the counter, I won praise from customers and leaders with my high-quality service, skilled operations, and unity and dedication. I was also awarded the "Quality Service Star" of the prefecture-level branch and the "Top Ten Accountants" of the prefecture-level branch. "And other honorary titles.
As a teller clerk, I know the importance of teller work because it is the window through which customers directly understand our bank and serves as a bridge between customers and the bank. Therefore, I have a strong sense of professional honor. In my work at the counter, I always insist on being a "careful person". Learn business humbly, practice skills with heart, handle business patiently, and treat customers enthusiastically. In the increasingly fierce competition in the banking industry, we are all clearly aware that only more patient, thoughtful, and fast high-quality services can win more customers for our bank, win a better social image, and attract more deposits. .
Customers are always of all kinds, and I am always customer-centric, strive to meet the reasonable needs of customers, and seek benefits for customers on the premise of safeguarding the interests of the bank. For example, when handling time deposit certificate withdrawals, I always pay special attention to the expiration date of the deposit certificate. If it has not expired, I will see if I can handle it without mentioning it. If I can, I will try my best to handle it for the customer without mentioning it; if the deposit certificate is about to expire, We will remind customers in time whether to withdraw money after maturity, so that the interest loss on customers' deposit certificates can be reduced to the lowest point.
To be honest, my greatest satisfaction is to exchange the patience of our counter staff for the satisfaction of customers. In that life, it was common for customers to come to deposit and withdraw money after get off work, but I always accepted everyone who came, never perfunctory or neglected customers, and always handled every business patiently. One time, it was past the off-duty time, the last door was about to be closed, and I was preparing to close the accounts. At this time, a customer hurriedly walked in and asked if he could still make a deposit. Seeing him approaching my counter, I hurriedly stood up to greet him and immediately asked him to fill in the deposit slip. He told us that he had already run over with cash. In several other banks, they all said that they could not deposit money after get off work. In desperation, he had no choice but to take the cash and go home, but he still felt that something was not right, so he went to the bank again with the intention of giving it a try. Unexpectedly, he could still deposit money. I took the cash from the customer and quickly handled the deposit business. Before leaving, he said sincerely: "Now I don't have to worry about anything. Thank you very much." I felt very happy after hearing this. In fact, I just did the job that a counter clerk should do. However, working at the counter requires not only patience, but also enthusiasm. You must really be anxious about the customers' needs, think about what the customers think, and do your best to solve customers' problems.
I want to work hard and loving my own job is the best interpretation of dedication and dedication! A short speech on the love and dedication of bank employees
Dear leaders, dear colleagues:
Hello everyone!
I feel extremely honored to be able to deliver such a speech as a representative this time. Here, I use my identity as an employee of __ Bank to make this speech to everyone. The title of my speech is "Love and Dedication"!
Before this, I was shocked when I found out that it was me who was going to give a speech. Because everyone knows that I usually don’t have much to say, and my performance at work is very mediocre. I don’t compete or compete, and I don’t have much to stand out. So I was confused for a while and didn't know why the leader would give me such a good opportunity, so I went to ask the leader later. Then the leader said these words to me, "The most important part of true devotion to work is measured by time.
You feel that you are mediocre in this job and your achievements are not outstanding, but your stability and responsibility have paid for your best performance. "To be honest, at that moment when I heard the leader say these words, my heart was very warm, and my eyes began to heat up.
Since the year I entered the bank, every year I I rarely make mistakes, and I have been doing this for five or six years. Maybe I have developed this habit, so I feel that I have no special achievements, so I always ignore some of my good aspects. I don’t have a clear idea. But I know very well that I love this job very much. I enjoy every day in the bank and I also enjoy every minute in this position. I just thought about how I could work in a bank. Now that I am in such a position, I have only one choice, which is to love it and cherish it with all my life. I think it is also because of this love that I can work in this position. In the past few years, I have been cautious and rarely made mistakes!
In fact, everyone has a different understanding of dedication and dedication. Sometimes we are serious and responsible, which is a kind of dedication, and sometimes we create a relationship. Brilliance is a period of love for work, which is based on what requirements and standards we have for ourselves. But generally speaking, the bottom line of love for work is to do this job well, truly respect this career, and do not slander it. , don’t waste it. Only in this way can we truly love our job and be dedicated to it, and the other goals we want to achieve will also serve as evidence of our love for this job and will always accompany us to move forward and go further. .
Perhaps I will continue to be so serious in the future, and I also believe that every employee of the bank will be so serious and responsible. Let’s continue and develop this career better with our attitude! A brief speech on the love and dedication of bank employees
Dear leaders and dear colleagues:
Hello everyone!
I am from the branch. First of all, I would like to thank the leaders for giving me such an opportunity to exercise. It is a privilege to meet with all my colleagues in this season of greenery and blooming flowers. I feel very honored to be sharing my work experience with ***. The title of my speech is "The Road of Service and Love"
I like this sentence very much: "Life requires a career, no one." The life of a career is gloomy; a career requires success, and a career that does not seek success will fail; success requires motivation, and success without motivation is short-lived; motivation requires spirit, and spiritual motivation is eternal! ”
Yes, only the inexhaustible spiritual power can support us to go further and make ordinary life shine with a different kind of splendor! It is based on this belief that I Inspire youth, be positive, and keep exploring; it is this belief that allows me to stand on my job, make selfless contributions, and have no regrets!
Spirit is so important, so what exactly is this spirit? I think this spirit is love. This kind of love includes two kinds, one is the love for the enterprise and the work, and the other is the care for the customers. We often say "do one thing, love one thing, love one thing and do one thing". Love for enterprise and work. The British proverb says that "career is the salt of life", which expresses the importance of "doing a job"; Gorky of the Soviet Union said that "career should be done with laughter, and career does not like to be dull." The necessity of "loving one's profession"; Goethe once said that "responsibility comes from the love of what we do", which is the importance of being dedicated to one's profession. Indeed, only if we love the enterprise and love the financial industry, we will be diligent and enterprising. Only by seeking; can we continue to enrich ourselves, improve ourselves, and surpass ourselves; can we continue to "sharpen our tools" in order to "do good things". Similarly, only by caring deeply for our customers can we no longer be indifferent; Our smile will no longer be forced; our language will no longer be cold; our behavior will no longer be mechanical, and the customers' hearts will be warmed by this.
It is precisely because of our love for work. Since I started working, I have always been committed to my position, dedicated to my responsibilities, constantly learning, and practicing my skills to improve work efficiency. With the advent of the era of knowledge economy, the competition between enterprises is increasingly characterized by the quality of employees. Competition, successful enterprises in the future must be learning enterprises. In this sense, the essence of enterprise competition is the competition of employees' learning ability.
Therefore, it is the responsibility of every employee to strive to be a knowledge-based employee and maximize their talents and skills. It is an important guarantee for the company to gain a firm foothold in the market competition and win the competition. As a window service person for international business clearing, my job is mainly responsible for online banking registration, door-to-door collection, centralized treasury payment, approval of reporting units, salary collection, and daily customer maintenance of the business department. I know that although my position is small, I have great responsibilities. Some people say that the job of a bank is just to "collect, collect, and release money, count money, and keep accounts." But I think that as long as we specialize in business and be dedicated and dedicated to our jobs, our collection, collection, and release will ensure the smooth flow of funds, the blood of the national economy. , the money counting and accounting in our hands will turn Arabic numerals into beautiful notes and play the music of the new era. My job is mundane, and I repeat the same business process every day, but I never give up learning or challenges for a moment. Especially after our bank launched innovative service methods, integrated and utilized resources, and effectively improved business processing efficiency, I felt a sense of urgency to improve business skills and learn new knowledge. In today's fierce competition in the financial market, in addition to strengthening one's theoretical quality and professional level, as a front-line employee of an outlet, without strong business skills, he cannot do his job well. Therefore, in my spare time, I pay great attention to improving my business skills. I think that only by mastering proficient business skills can we be handy at work and better provide our customers with convenient, fast and accurate services; can we improve work efficiency, win the trust of customers, and thus attract advantageous customer groups.
It is precisely because of my care for my customers that I am enthusiastic, patient and considerate, and turn this care into thoughtful and meticulous services! Our financial industry is a service-oriented work. "Service with heart" is our commitment, and "customer satisfaction" is our pursuit. To truly provide attentive service and achieve high-quality service, we must have a caring heart, a sense of dedication, and truly consider the company and customers.
I have a customer, Ms. x, who initially came to transfer funds with her friends. Because the transfer amount was large, I intuitively told me that this was a high-quality customer, so I promptly recommended the Personal Financial Account Gold Card to him. After my enthusiastic and detailed introduction, Ms. Opened certificate version of online banking. In order to teach Ms. Wang how to operate online banking and how to install the driver on her home computer, I specially conducted on-site demonstrations for her, such as using the computer to log in, explaining the operation process, and prompting the key points of operation, etc. My enthusiastic and thoughtful attitude left a very deep impression on the customer. My professional and sincere service was recognized by her. The excellent performance of our products benefited her a lot. From then on, not only her own deposits in our bank were quietly Our business has increased, and she actively introduced several friends, who have also become our excellent customers.
As the saying goes, "Giving someone a rose leaves a lingering fragrance in your hands." A smiling look and a gentle greeting are the warm roses we give to our customers, full of our deep affection and friendship. Customers who come here with pleasure and return with satisfaction are our rewards. It is based on this understanding that, whether it is reception, consultation, business acceptance, etc., I provide enthusiastic services and use my enthusiasm, care and patience to exchange for customers' peace of mind, peace of mind and comfort.
There is no end to the road of progress, and neither is our exploration of service! I have not been in the company for a long time, but I have received a lot of exercise here. In this warm and homely group, the leadership's care and encouragement, the help and support of my colleagues, and the team spirit and atmosphere accelerated my growth. I know that I am still young and have too much to learn from leaders and colleagues, and there are many shortcomings and deficiencies that I need to constantly overcome. In the future work, I will learn more humbly, constantly improve myself, use better services to contribute to the development of our bank, and use sincere dedication to create a brilliant financial career!
My speech is over, thank you everyone! Four short speeches on the love and dedication of bank employees
Dear leaders and colleagues:
Hello!
The title of my speech today is: Quality service starts from seven "star" levels.
As a typical service industry, banks’ service quality will directly affect their competitiveness in the industry.
Only with a good service attitude can we establish a good reputation and image and attract customers; with a good service attitude can we enhance friendship with customers and maintain long-term cooperative relationships with customers; with a good service attitude can we promote and marketing our products to promote continued business development. Regardless of the three-foot counter, our every word and deed has an impact that cannot be underestimated on the honor of xx Bank. How to make services create value? To establish the service brand of xx Bank, I believe that the key to having seven hearts in work is confidence, ambition, sincerity, enthusiasm, humility, carefulness, and patience.
The first heart is confidence, which means that when you are in this position, you must have the attitude that I can do it well. This attitude determines the quality of service. As the saying goes, you can go as far as your thoughts go. Confidence is our guiding light at work, leading us to create impressive performance and move towards a brilliant tomorrow.
The second heart is ambition, which requires us to be motivated at work and actively meet increasingly higher work challenges. Our business operations are not static. If we do not take the initiative to adapt to these changes, we will not be able to do our jobs. On the other hand, you must be ambitious and conscientious in your seemingly ordinary and trivial positions, and do your daily work meticulously, so that you can provide customers with high-quality services for a long time.
The third heart is sincerity. Due to the specific nature of our work, integrity is particularly important to us. When introducing our products to customers, you must tell the truth and not just talk about the benefits but not the risks. If you are sincere, you will attract customers from all over the world. If you touch people with sincerity, people will respond with sincerity. We make suggestions that are beneficial to our customers based on their actual situation. Our sincere service creates value for our customers, which will naturally gain their long-term understanding and trust, and also creates value for us.
The fourth heart is enthusiasm. No matter how busy you are at work or how irritated you feel, you must be able to greet visitors with a smile when you are working and make your customers feel at home. Smile is the beginning of communication. A simple hello can shorten the distance with customers. Only by understanding the needs of customers during communication can we market our products and expand our business in a targeted manner.
The fifth heart is humility. We should regard customer complaints as valuable opinions on our service work. Even if you are not at fault, you must apologize to the customer, seek their understanding, and listen to their opinions with an open mind. At the same time, we must also humbly learn from our colleagues around us, learn from each other's strengths, and strive for excellence. Young employees should not be arrogant and arrogant. They should listen to the valuable experience and insights of their seniors and do everything well in a down-to-earth manner. Old employees cannot rely on their old age, stick to the old routine, and be unwilling to make progress. Living and learning are the eternal themes of our work.
The sixth heart is carefulness. Our work is very tedious, and if we are not careful, we may make mistakes, causing financial losses to our customers and affecting the image of our bank. In addition to paying attention to your work, you must also be attentive and considerate to your customers. For example, when applying for early cash withdrawal of time deposit, remind the customer whether to withdraw money after maturity to avoid unnecessary losses; remind the customer to take good care of the property when paying; check whether there is anything missing when the customer leaves, etc. . These trivial actions will leave a good image in the minds of customers. Carefulness is never superfluous.
The seventh heart is patience. After a day's work, people's emotions can easily become irritable. We must learn to adjust ourselves. We must patiently explain customers' questions. It is our responsibility and our achievement to satisfy customers. If we encounter customers who are rude or disruptive, we must be even more patient. Even if we are not at fault, we must "endure the calm for a while and take a step back to make the world brighter." From another perspective, the attitude of others towards you is actually a mirror of your own words and deeds. Instead of criticizing the mirror, you should reflect more on where the person in the mirror is not good enough and where you need to improve. Five short speeches on the love and dedication of bank employees
Dear leaders and colleagues:
Hello!
Thank you branch for giving me an opportunity to stand here on the occasion of the x anniversary of the establishment of xx branch. I am a teller from the sales department. The title of my speech is: "Because I have a choice , I lead my own life.”
Everyone has a dream, which is our hope. It leads us to forge ahead, overcome obstacles and taste success.
For a long time, I thought that dedication and dedication were just empty words. When we walked out of the university campus, we were all proud and vowed to make achievements in our respective positions, but the reality is always It is very cruel. We find that everything is not what we imagined. Not every job is interesting and not every customer can be polite to you. Things we have never experienced have knocked our dreams away bit by bit. broken.
Some people say, "When dreams are shattered, growth begins." In the six months at xx branch, I gained the smiles of customers and the friendship of colleagues. More importantly, I also gained the excellent quality of "love and dedication to work."
In my opinion, dedication and dedication means integrating diligence and hard work into daily life and into daily work. It depends on our will and turns it into our habit.
xx branch is a newly established branch, and we are all novices. In order to shorten the gap between us and the established branches, we gave up most of our spare time in the six months since it opened. President x of the branch has organized us to conduct situational training on high-quality services many times. Manager x spent many nights with us practicing skills and tutoring us in business knowledge. Half a year later, when we won first place in the mystery customer monitoring, when we ranked first in the skills competition, and when I achieved excellent results in the teller level examination, we felt like we were reborn and were full of confidence. I know that we have gradually learned to treat work with a pragmatic and truth-seeking attitude, and we have also learned to treat our work positions with a natural, open-minded and tolerant attitude.
If we treat counter work only as a profession, we will feel that it is extremely hard and ordinary, and customers are just work objects; but when we regard it as a When you start a noble cause, understanding your customers takes on a whole new meaning. In the day-to-day greeting and delivery, we will no longer treat them with a general professional mentality. In the process of serving them, the emotion of love will arise spontaneously.
In xx branch, credit card repayment customers account for a large part. Once, a customer was repaying money at our counter and kept complaining that we had too few outlets and it was inconvenient to make repayments. One of our tellers just After a few explanations, the customer impatiently criticized her, and she burst into tears. But she immediately wiped away her tears and actively promoted the credit card binding business to customers. In the end, the customer left with satisfaction, and also opened a personal online bank. Seeing the customer leave happily, everyone smiled happily. .
To be dedicated and dedicated is to provide good services with the spirit of "pursuing satisfaction and never being satisfied". When we see customers coming with hope and returning with satisfaction, the hard work will turn into joy after our efforts.
The above are some of my thoughts on dedication and dedication and how to provide good service. I believe that we are a lucky generation, and it is a rare opportunity in our lives to enjoy the prosperity of xx branch. In the face of such a hot career, we must redouble our efforts and dedicate our best work enthusiasm and best quality services. We are clearly aware that today's opportunities are rare, and future glory requires our wisdom and sweat. Use passion as the banner, use youth as the injection, and strive for a life without regrets!
Thank you everyone!