Lotte is a big platform, similar to a treasure. Therefore, regarding payment and refund, all stores have regulations. Every store has a payment process and various items to check.
Regarding the status display after purchase, Lotte's system will automatically send it to your pre-designated email address. When you receive an automatic email, it means that there is nothing wrong with your email settings. There will be a confirmation email from the store afterwards. (Generally, it won't take more than 2 working days. If so, I suggest calling the store directly and asking them why the mail hasn't been received yet. What will they say at this time? Maybe your mail is filtered and cleared as spam, and so on. In fact, they usually haven't sent it yet, or have forgotten it. After the delivery is completed, the store will send the express inquiry number again. You can buy resumes in the upper right corner of Lotte's homepage. After clicking in, you can see the detailed time, order number and so on. But if you get a refund, you can only contact the store directly. Lotte does not participate, so there is no system to operate.