Please call the credit card customer service center or go directly to the local ICBC counter to ask the service staff for the reason for the freeze.

If the credit card is overdue for repayment, stolen, or cashed out, the bank will automatically freeze the industrial and commercial credit card.

If the freezing time is long, please go to the ICBC Card Center during ICBC working hours and bring your ID card and industrial and commercial credit card to handle the unfreezing process.

Because the industrial and commercial credit card has been frozen, the card cannot be inserted into the ATM for deposits and withdrawals to avoid being swallowed. ?

ICBC credit cards can be unfrozen under certain circumstances. The following are unfreezing methods:

1. Credit cards are frozen due to overdue credit cards

Solutions: It is necessary to repay the overdue amount as soon as possible. After paying off the ICBC credit card, I can call the ICBC Credit Card Customer Service Center to explain the overdue amount. Under normal circumstances, ICBC will unfreeze it. . Every subsequent repayment must be made on time, and overdue payments must not occur again, otherwise it will be included in the credit reporting system and affect future loan applications

2. Caused by credit card cash-out The credit card is frozen

Solution: If it is not a subjective cash-out but a cash-out that the bank mistakenly believes, you can call the ICBC Credit Card Customer Service Center to explain the situation and apply for unfreezing of the credit card.

3. The credit card is frozen due to credit card fraud

Solution: Generally, the bank will unfreeze the credit card after the fraud is resolved.

4. You can apply for lifting the freeze through telephone banking 95588. If the freeze can be lifted, the process will usually be completed within 2 working days. If the freeze cannot be lifted, the card center may contact the customer to inform him (depending on the location) vary).

Extended information:

1. Credit card stop payment:

Credit card stop payment is a bank's purpose to strengthen management, ensure security, and prevent counterfeit and lost cards from being used. A preventive measure taken to cause losses and adverse effects. At the same time, it is also an important step to stop payment of the main card or supplementary card at the request of the cardholder and reduce the cardholder's losses and risks.

1. Credit card stop payment scope

Credit card stop payment is generally divided into cardholder's initiative to stop payment, card issuing bank to stop payment, head office to stop payment and cardholder's initiative to cancel.

2. Types of stop payment

(1) Report lost card.

(2) The main card requires the payment of the supplementary card to be stopped, and the unit requires the payment of the company card to be stopped.

(3) Credit cards that exceed the limit and fail to repay within the deadline.

(4) Emergency stop payment card in this period.

2. ICBC late payment fee standards:

Peony Dual Currency Credit Card: 5% of the unpaid portion of the minimum repayment amount, with a minimum of 1 RMB, 1 Hong Kong dollar or 1 US dollar. or 1 euro, up to 500 yuan or 500 Hong Kong dollars or 100 US dollars or 100 euros.

Peony RMB Credit Card: 5% of the unpaid portion of the minimum repayment amount will be charged. The minimum is 1 yuan and the maximum is 500 yuan.

ICBC credit card late payment fees are charged monthly, and the proportion charged each time is 5% of the unpaid portion of the minimum repayment amount.

Baidu Encyclopedia-ICBC Credit Card