Hello, according to the situation you described, you may be experiencing peak hours, and the telephone customer service is temporarily busy. It is suggested that you try calling the customer service hotline at another time (4008205555, select "3#" in the voice, and then select "1" to transfer the service specialist) or contact online customer service.

(website /cmu/icslogin.aspx？ from = B& amp； Logincmu=0), please forgive the inconvenience.

If you have any other questions, please feel free to call 4008205555 or log in to online customer service for detailed consultation: /cmu/icslogin.aspx? from = B& amp； Logincmu=0, thank you very much for your attention and support to China Merchants Bank!