You can call the credit card service hotline 4006695599 or 021-61195599, or you can check the application progress through our online banking and handheld banking.

Credit card application is comprehensively evaluated by the system, during which we refer to many factors, such as age, job stability, income, personal credit and so on, which are not determined by unilateral factors. Maybe your original application materials failed to fully show your real situation, which led to the failure of your application. If your work or financial information changes in the future, you can reapply for this information. I hope you can get a card successfully next time!