Two months before the card expires, our bank will send a message to remind you to change the card, and the new card will be sent to the billing address. After receiving the card issuing reminder, you can log in to the Pocket Life client at any time to check the sending progress.
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1. Subsequent new cards will be sent to the billing address of the main cardholder (not to an overseas address). By default, registered mail (within 15 days, please call a credit card for express delivery) will be sent by Platinum/Unlimited Card Express.
2. If the old card type has stopped issuing, it will be replaced by another card type after its expiration. You can log in to online banking to choose a replacement card or cancel sending a new card ("Card Management"-"Registration of card replacement due"); You can also log in to online banking to exchange cards or transfer graduation cards (Card Management-Young Card Management).
3. Re-open the card after receiving the new card. After the card is opened, the old card is invalid. Please cut off the old card yourself.
4. If you don't want to renew your card when it expires, it is recommended to call the credit card customer service two months in advance to apply.