Time goes by, never stops, and a piece of work is over. I believe everyone has gained a lot since this time. It's time to write a work summary. So is it really difficult to write a work summary? The following is a summary of my personal work in the bank (6 selected articles). Welcome to read the collection.

Summary of personal work of the bank 1 Comrade Lv Meng, female, bachelor degree, junior title, is currently a senior teller of Yanggu Zhanqian Street Sub-branch. This comrade has been full of enthusiasm for the banking industry since he joined the work in July 20xx. He has worked hard for several years and made extraordinary achievements in ordinary posts.

First, pay attention to study, strengthen yourself and strive to improve the ideological level and professional quality.

In recent years, the new working environment and brand-new business have made her deeply realize that only by establishing the lifelong learning concept of "learning while working", striving to strengthen her own learning, honing her excellent skills and improving her own quality can she provide efficient and high-quality services to her customers. As a young employee, Comrade Lv Meng always puts business study and knowledge reserve in the first place. As long as it is a bank's business, she takes the lead in learning in time, mastering the system and business requirements, and being familiar with every detail. She insists on learning and practicing, striving for comprehensive skills and proficiency in business, constantly broadening her horizons and improving her comprehensive quality. With a rigorous, meticulous and responsible working attitude, she humbly learns from her colleagues who are more capable than herself. With a solid banking foundation and a comprehensive understanding of banking business, she handles all kinds of business in a timely and accurate manner. She has been highly recognized by all the staff for her perseverance, hard-working spirit and excellent work performance. For a long time, Comrade Lu Meng has continuously strengthened political study, improved his ideological understanding and actively moved closer to the party organization. Under the tempering in all aspects, she gradually changed from an ordinary bank employee to a female employee of Agricultural Bank of China in the new century with good political and ideological quality, strong professional work ability and high cultural level.

Second, honesty and diligence.

With the deepening of the reform of Agricultural Bank of China and the implementation of standardized services, higher requirements are put forward for the front-line tellers of the bank, which not only need to have comprehensive professional qualities, but also need to provide customers with high-quality, personalized and emotional high-level services, and also need to have a keen sense of smell in order to capture all aspects of information in time. Based on the service commitment of "enthusiasm, courtesy and quickness", she can patiently explain every customer's inquiry, answer any questions and provide thoughtful service, and rely on thoughtful service to establish a good relationship with customers. At work, she has the overall situation concept, strong sense of teamwork and good coordination. She focuses on departmental work rather than individualism. As long as she doesn't violate the internal control system, she can be serious and responsible, work hard and never shirk. When the bank organizes various activities and needs staff to be on duty, she always asks to be on duty, gives the opportunity to others, insists on doing a good job on duty, and handles relevant affairs in time and uploads them.

Third, warm service and win customers in good faith.

In the long-term front-line service work, Comrade Lv Meng always insists on treating customers as relatives, providing customers with all-round, thoughtful, convenient and efficient services, and winning the respect and trust of customers with sincere services. In the process of serving customers, we have achieved standardized operation, standardized service, polite language and decent behavior, which left a good impression on customers and won their trust. Usually, I always arrive at my post ahead of schedule, and strive to do a good job in housekeeping. According to the requirements of standardized, civilized and high-quality services in provincial and municipal branches, I am conscientious, diligent and strict in "three-tone" services, and I welcome every customer who comes to handle business with full enthusiasm. I never contradict some customers with bad attitudes, but try to make every customer happy with words, patient explanations and true feelings.

It is precisely because this comrade, in accordance with the Staff Code of the Agricultural Development Bank, requires himself to be strict in everything, practical in his work, hardworking and conscientious in fulfilling his post responsibilities that he has won many honors from the organization.

Summary of Personal Work in Bank 2 20xx-20xx is a few years of relatively rapid development of Bank of China. For me, these years are also three years of hard work, three years of adapting to change, three years of pioneering and innovating, and three years of clearing my mind and accelerating development. In these three years, with the development of China Bank, I have completed the integration of myself and my work, and during these three years, the organization and leadership have given me many opportunities to learn and exercise.

First, strengthen business study, improve their comprehensive quality and adapt to the needs of the new situation.

Since I have been engaged in savings work, I have attached great importance to the cultivation and study of personal business ability. While providing standardized and high-quality services to depositors, we should study business skills assiduously, actively and conscientiously learn new business and new knowledge on the basis of mastering the original business processes, and learn from leaders and professional departments with an open mind if there is anything we don't understand. With the needs of bank reform, my working ability and comprehensive quality have been greatly improved, and my business level and professional skills have also been updated and improved with the reform of China Bank at various stages.

Second, with a high sense of responsibility and customer-oriented service concept, we will implement quality work.

I always adhere to the concept of "customer first", regard the customer's affairs as my own business, put myself in the customer's shoes, think about the customer's urgent needs, boldly explore ideas, adopt different working methods for different customers, and strive to provide the best service for customers in order to win their support for our business. It has been praised by different types of customers for many times and has never received a customer complaint.

The times are changing, the environment is changing, and the work of banks is changing from time to time. Every day something new appears and something new happens, which requires me to change with the situation. It is my goal to learn new knowledge, master new skills, adapt to the changes in the surrounding environment, improve my post-holding ability, train myself to be a comprehensive BOC employee and plan my career better.

Of course, I still have some shortcomings in handling and operating some details. In the future, I will continue to do my job well, and always spur and improve myself with the service concept of "endless service, innovative service and lasting service". With the care, guidance and help of leaders and colleagues, I will improve myself and be more strict with myself, contribute to the reform and development process of China Bank, and implement the quality service work!

Third, the work prospects

I hope to continue to work in my current savings position, be conscientious and conscientious. So for the current job competition, I also choose the position of integrated teller. I once got the first grade in the two-year 200X and 20XX skill exams, but the only regret is that I didn't rush to a five-star teller, so my future goal is to try my best to be admitted to a five-star teller, whether it is possible or not.

Summary of the work of three people in the bank 1 After half a month's internship in CCB, I have an objective perceptual knowledge of what I have learned in school, which makes me fully realize the relationship between theory and practice. My internship mainly involves accounting business (corporate business), and others generally know savings business, credit card business and lending business.

Accounting service

Accounting for corporate business (mainly bill business) is mainly divided into three steps: bookkeeping, rechecking and cashier. The bill business mentioned here mainly refers to checks, including transfer checks and cash checks. To handle the cash check business, first of all, we should check whether the drawer's seal is consistent with the bank's reserved seal through computer check or manual check; Then, check whether the amount of words and figures is consistent, whether the issue amount, issue date and payee elements have been altered, whether the check exceeds the time limit for presenting payment, whether the check is overdrawn, and whether the endorser's signature is consistent if there is endorsement. It is worth noting that amount in words can be rounded to the nearest yuan, but not to the nearest minute. For cash checks, the accounting bookkeeper checks them and then passes them on to the accounting checker. After the accounting reviewer confirms that it is correct, it will be passed to the cashier, who will stamp the cash payment, and the payee can receive the cash at the cashier's office (after the cashier and the payee check the accounts orally). The audit content of transfer cheque is the same as that of cash cheque, and accounting bookkeeping is audited by accountant and rechecked by accountant.

What needs to be explained here is a question of accounting time. Cash checks and payment bank transfer checks (such as internal transactions with savings offices, both the payee and the payee are bank account opening units) should be recorded directly. However, in the case that the payee and the drawer do not open accounts in the same bank, such as some transfer checks entrusted with collection, they can only be recorded after the exchange of bills. Because county-level branches have not opened an account with the local people's bank, it is reflected in the account books as "funds are deposited in the system", while provincial branches that are in direct contact with the central bank use the "funds deposited by the central bank" account.

And we know the latter better at school. There are also some subjects, such as "internal exchanges", which refer to the capital exchanges between the accounting department and the savings department, such as paying wages on behalf of enterprises; "Funds deposited in the system" refers to liquidation reserve, transfer funds, deposit reserve, etc. Lower-level banks are deposited in higher-level banks. What we are familiar with is "depositing money from the central bank", which is an accounting subject used by provincial branches that directly contact the central bank. Some large sums (generally more than or equal to 50,000 yuan) can only be withdrawn after being registered in the large sum registration form, and the cheque for this amount must be signed by the accounting supervisor.

"Every day is morning", and so is the accounting department. Every morning, the accountant in charge of bookkeeping is to check yesterday's accounts, such as the preparation for printing the preliminary work, the daily statement of subjects, the daily general ledger, and the balance check of all business accounting vouchers that happened yesterday. Then start the day's daily business, mainly checks, wire transfers and so on. Before noon, if there is a bill exchange, prepare a special transfer debit and credit voucher according to the exchange balance sheet and check whether there is a refund. In the afternoon, check the cheques drawn by other staff members, collect money at home, stamp the "offset receipt" and submit them to the checker for entry into the computer exchange system.

After today's business is over, carry out day-end processing, print all relevant vouchers of today's business and reconcile; Print "Daily Account" to see whether the debit and credit of today's account are balanced. Finally, roll the bill. These printed vouchers are bound by special staff, and re-check whether there is a reverse seal of the subject, whether there is an omission of the name seal of the manager, etc. , and then submit the bound vouchers to the superior bank for review. This day's accounting work will be over.

Savings business

At present, the savings department implements the teller responsibility system, that is, each teller can handle all savings business, that is, opening an account, depositing and withdrawing cash, and handling savings cards. Vouchers are not like transfers between accountants in public business departments, but each teller handles accounts separately and keeps accounts separately. However, the documents prepared by each teller must first be submitted to the person in charge of the relevant bank for review, and then passed to the superior bank for "post-audit".

Credit card business

Credit cards are divided into credit cards and debit cards according to whether they have the function of consumer credit (overdraft). Credit cards are divided into credit cards and quasi-credit cards according to whether the cardholder pays the reserve to the issuing bank. Credit card is a certain credit limit granted by the bank to the cardholder, and the cardholder can spend within this limit without paying the reserve in advance. The bank will print out the list of customers' consumption this month every month, and customers can choose to pay in full or in part. If the latter is selected, the unpaid part will be compounded as a short-term bank loan.

Quasi-credit card is a kind of credit card that pays a certain reserve and then the bank grants it a certain amount of consumption. Debit card is a card that does not have overdraft function, but can be used for transfer settlement, deposit and withdrawal and consumption. Such as the savings dragon card of CCB. Credit cards can also be divided into corporate cards and personal cards according to users; According to the credit rating, it is divided into gold card and ordinary card.

summary

Through this internship, I have a more detailed and profound understanding of my major, and it is also the consolidation and application of the knowledge I have learned in the university in recent years. From this internship, I realized that there is a certain distance between the actual work and the knowledge in books, and I need to study further. Although the business of this internship is mainly simple front-office accounting, it has helped me to understand the process of bank accounting in a deeper level, which has greatly helped me to have a more comprehensive understanding of the basic business of the bank, not limited to books. In particular, the accounting division of labor is of great significance for commercial banks to guard against accounting risks. It plays the role of mutual restraint and mutual supervision of accounting personnel, and is also conducive to reducing the occurrence of errors and avoiding wrong accounts.

As the saying goes, a journey of a thousand miles begins with a single step, and these basic businesses are often not fully understood in books, so basic practice is particularly important, especially in the current employment situation, reflecting that the job opportunities of senior technicians are far greater than those of college undergraduates, because their practical ability is stronger than that of undergraduates.

From this internship, I realize that the real purpose of our study and internship is to combine what we have learned in college with more practice, and to test the truth with practice, so that an undergraduate can have a strong ability to deal with basic practice and more systematic professional knowledge.

Summary of personal work in a bank 4. I was lucky enough to come to the big family of XX Bank Credit Card Center in September of 20xx. Looking back on my work in these years, with the support and help of company leaders and colleagues, I have been strict with myself and completed my work well according to the requirements of the company. From February 65438 to March xxxx, I was honored to be transferred to the post of credit review. After three months' probation, my working mode has made a new breakthrough and my working style has changed greatly. Now I will make a summary of my work in the past year.

XX course

From June 65438 to September xxxx, I was just an ordinary credit inspector, just like others. My work focuses on the specific audit of some details, and I have to finish my work every day. In the second half of the year, the card issuing target of the card center suddenly became 5 million credit cards, and the credit review department recruited many new colleagues. In September, I began to support the audit and help the heads of three groups in the high-end room to audit the documents. At first, I was a little uncomfortable reading the documents, and everyone had different ideas. The rules of each group may be different. After a period of exploration, I gradually began to adapt. There is still a big difference between checking and doing credit information yourself. Doing credit investigation is to be responsible for your own application, but as an audit, you should be responsible for the application made by your colleagues and have a greater sense of responsibility. In the process of reading, we should also sum up the mistakes we often make and how to improve our work quality, reduce our dropout rate and improve our KPI.

In June 5438+February of xxxx, the department underwent reorganization, and I entered a completely new and unfamiliar group. Team members are all redistributed, some are relatively familiar with the old credit information, and some are new colleagues of xxxx. First, you need to remember all their names. At first, there will be cases where names and faces don't match. After a period of running-in and communication, I finally remembered everyone. After that, I need to get familiar with their ways and habits again. For this brand-new group, I don't know their ranking and what problems will exist in the first month. How to coach them? After two months, I gradually got to know them and everyone's advantages and disadvantages. I know which aspects of them are still detailed, and then I can give targeted counseling. Compared with other groups, our group will be a little special, because the group leader is still on maternity leave, so all kinds of affairs in the group are basically handled by Wang Junwei. In addition to taking care of things at ordinary times, I will also help Wei Jun share some affairs, which is also an exercise of my own ability.

Teaching is the simulation of management positions.

Because I feel that my burden is very heavy, and my knowledge, ability, experience and position are far from each other, I have never dared to treat it lightly. I have been studying, learning from leaders and colleagues around me, so I feel that I have made progress. After continuous study and accumulation, I can handle all kinds of problems in my daily work with ease. After half a year's training, my organizational management ability, comprehensive analysis ability, coordination ability and written and oral expression ability have been greatly improved, which ensures the normal operation of all the work in this position, can treat all the tasks with a correct attitude, love my job, and strive to implement it in practical work. Actively improve their professional quality, strive for initiative in work, have a strong sense of professionalism and responsibility, and strive to improve work efficiency and quality.

Existing problems and efforts.

I can work with dedication and creativity, and have made some achievements, but there are also some problems and shortcomings, mainly in:

First, the audit post is a new post for me, and I feel that the workload is so great that I can't do it with ease, and the work efficiency needs to be further improved;

Second, some work is not done carefully enough, and some work is not done adequately;

Third, my theoretical level is not suitable for the requirements of the company. I think I should try to do:

First, strengthen study, broaden knowledge and study hard.

Second, based on the principle of seeking truth from facts, I strictly demand myself to be a qualified reviewer.

Third, pay attention to the work style construction of the department, unite as one, work hard, and form a good working atmosphere of the department. Abide by the company's internal rules and regulations, safeguard the company's interests, actively create higher value for the company, and strive to achieve greater work results.

I hope that I can actively put forward my own opinions and suggestions in the future work, optimize the workflow, strengthen credit management, reduce risks and losses, and strive to create greater benefits for the company.

Summary of personal work in the bank 5 It has been more than half a year since I entered the Agricultural Bank of China in a blink of an eye. This half year has given me a deeper understanding of ABC. Through my own study, the guidance and help of my leaders and colleagues, I have continuously improved my business skills and made me more competent in the work I am doing.

At work, I am loyal to my duties and conscientious, and my leaders and colleagues have also given me great help and encouragement. My role is the security of the lobby of the business room, which is mainly responsible for the security inside and outside the lobby of the business room. At the same time, I am responsible for the first diversion, identification and recommendation of customers entering the lobby, recommending high-end customers with marketing value to the lobby manager for further marketing, and effectively diverting all customers to the high and low and self-help areas. Go to work every day, responsible for the orderly placement, use and maintenance of signs, interest rate cards, publicity cards, billboards, machines and tools, suggestion books, publicity materials and convenience facilities at outlets; Maintain normal business order, remind customers to observe the "one-meter line", guide customers in time according to the queuing phenomenon at the counter, and reduce the waiting time of customers; Pay close attention to the dynamics of business premises, report any abnormal situation in time, and safeguard the funds and personal safety of banks and customers.

Lobby service is an important window to show the quality and civilized service of ABC, so I sincerely serve customers with full enthusiasm every day and win the trust of customers with a positive and enthusiastic working attitude. In the process of serving customers again, we always insist on smiling at every customer, "thinking about customers' needs, worrying about customers' urgent needs and eliminating customers' worries", providing thoughtful, convenient and efficient services to customers, being standardized in service, being polite to others and behaving appropriately, leaving a good impression on customers and winning their trust.

In this half year's work, I found myself with many shortcomings:

I don't know a lot about some businesses, so I can't give timely and accurate answers when customers need us to answer some questions. We should also learn more about customer communication and improve our communication ability with all kinds of customers. Due to the differences of customers' knowledge level, quality and acceptance ability, it is necessary to adopt unreasonable communication methods for different customers and explain them carefully and patiently to establish a good image for ABC. Strive to overcome their negative emotions, improve the quality and efficiency of work, and actively cooperate with leading colleagues to do a better job.

Looking back at 20xx, expecting 20xx. In the new year, I will step up my study, enrich myself better, and meet the challenges in the new period with a full mental state. I'm here to summarize 20xx, in order to learn lessons and do better in the future. Please criticize and correct the shortcomings and deficiencies in our work.

Summary of personal work in banks 6 Time flies, fleeting. Looking back on 20XX years, I have the care and instructions of leaders, the support and help of colleagues, and the joy and relief after overcoming difficulties. My work is summarized as follows:

First, lay a solid foundation, reserve knowledge and enhance ability.

I was fortunate to join the big family of XX in 20XX. During my work, I can study business knowledge seriously and strive to improve my theoretical quality and business ability. In the process of learning, I gradually summed up a learning method that suits my own characteristics, that is, comparative learning. Compared with other colleagues, what I personally lack is what I need to learn; Compared with other branches, our weakness is exactly what I need to strengthen; Compared with other banks, what is different from us is what I need to explore.

Second, pioneering and innovating, based on posts, and doing solid work.

20XX years, mainly responsible for XX and XX work. In terms of XX, by going deep into grassroots outlets, we can understand the problems existing in outlets, sum up the problems found carefully, sort out the problems existing in outlets and potential risk points, and distribute them to outlets at the first time to ensure business compliance. In terms of XX, under the guidance of bank leaders, I actively cooperated with the Head Office and coordinated departments to build XX outlets under the jurisdiction of the whole bank in batches, and achieved good results in the assessment of XX construction of the whole bank.

Third, be clear about your goals, be strict with yourself and go forward bravely.

A new starting point, a new journey. In the new year, I will try my best to fill the shortcomings and push forward all the work in a down-to-earth manner: First, steadily push forward the construction of XX and strive to build XX outlets in an all-round way; The second is to establish a notification system for XX, and regularly announce the construction progress, business contacts, business replacement rate and promotion of XX at various outlets in WeChat group, so as to create a good atmosphere for catching up, comparing and surpassing; Third, formulate assessment methods that meet our own characteristics to ensure the orderly and smooth construction of XX. Fourth, continue to sort out and summarize the risk points and actively solve problems for outlets.

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