Hello, if you need to handle our credit card business, if the magnetic stripe is damaged, you can't identify the magnetic stripe. In addition, if the credit card can't be used due to damage, fracture, vague signature, degaussing and other reasons, the cardholder can apply for a new card, and the new card will be sent to your billing address within 2 working days. The number and password of the new card after destruction and repair remain unchanged; If the old card is destroyed within six months before its expiration, the validity of the new card will be automatically extended for three years.

Handling fee for replacing damaged card: 15 yuan/card (VISA Mini Card 15 yuan/set or card). If express delivery is needed, 20 yuan express fee will be charged.

Application method: Log in to the credit card online bank and click "Card Management" → "Card Loss Replacement".

If you still have questions, please search for "4008205555" among QQ corporate friends and add "China Merchants Bank Credit Card Center" as your friend; Or WeChat search "cmb4008205555" and pay attention to China Merchants Bank Credit Card Center. Alternatively, please call the credit card customer service hotline 8008205555 (fixed telephone only) or 4008205555 (unlimited dialing method). The cardholder directly inputs the ID number and inquiry password-and then selects "9" to enter the manual service. If there is no card, please select # 3 to enter the manual service. (If you forget your credit card password, please enter the number six * instead), thank you for your support to China Merchants Bank!