1. The salesperson can contact the policy service personnel to collect the copy of the policy, bank card and ID card, and the salesperson can refund the premium within 7 working days;

2. Individuals can surrender their insurance policies, ID cards and bank cards directly to local branches of Ping 'an.

3. If it is a hesitation period, you only need to log in to the login account of Ping An Jin Butler, select more services in the policy service, find the surrender option, choose to surrender during the hesitation period, and check the policy that needs to be surrendered to realize online surrender.

Operating environment:

Mobile phone model: Huawei P40

System version: emui10.10.

Ping an Jin Guan Jia version number. : 8.03. 12