You can call the customer service hotline 40066-95566 (Platinum Card customers call 40066-95569) through the reserved mobile phone number of the credit card, and set the transaction password according to the voice prompt or the guidance of the customer service staff. The transaction password is used for self-service devices such as ATM to inquire or withdraw cash, or for verification when merchants swipe their cards. If you check "Yes" in the column "Do you need a password to swipe your card" when applying for a credit card, please be sure to set a transaction password. You can also set the threshold of consumption password through our online banking or customer service hotline, which is convenient and quick without entering a password for small consumption.
Tips for overseas credit card swiping: Some overseas merchants do not need to verify passwords, but some merchants need to verify passwords compulsorily. It is recommended that you complete the transaction password setting before going abroad. If the self-service terminal or merchant needs to enter a 4-digit password, please enter the first 4 digits of the transaction password.
First, the card is activated.
The card must be activated before it can be used normally. Please activate the card, whether it is the primary card or the secondary card, according to the information in the card letter after receiving the credit card letter from Bank of China (hereinafter referred to as the "card letter").
1, counter activated
If the received card letter reminds you that you must activate at the domestic bank outlets in the provinces and cities you choose to apply for, please bring the original ID card and the credit card attached to the card letter to the domestic bank outlets you choose to activate. The counter staff will confirm the information for you. You need to copy the statement and sign the printed application form, and then the counter staff will activate the card and set the transaction password for you.
2. Self-service activation
If the received card letter reminds you that you can activate the card through online banking, mobile banking, credit card customer service hotline, "Colorful Life" APP, WeChat and other self-service channels, then you can choose any channel to activate the card. After the new card is successfully activated, you can call our credit card customer service hotline to set the transaction password.
3. Online banking activation
Use the computer &; The browser visits the website of Bank of China (www.boc.cn or
Www.bankofchina.com), click "Personal Customer Online Login" or "Personal VIP Online Login" to enter online banking, then click "Credit Card" in the function area to enter the credit card service area, select "Credit Card Activation" in the "Credit Card Application/Activation" service in the service list, enter the credit card number according to the page prompts, verify the security tools such as dynamic password and mobile phone transaction code, set the inquiry password, and complete the activation of the new card.
4. Mobile banking activation
If China Bank Mobile Banking APP has been installed on your mobile phone, please open the APP, click "Credit Card" in the homepage function area to enter the credit card service area, then click the icon in the upper right corner of the page to enter the "More" service page, select "Activate Credit Card" service in the service list, enter the credit card number according to the page prompts, and verify the new card with security tools such as dynamic password and mobile phone transaction code.
5. Credit card customer service hotline has been opened.
Please dial our credit card customer service hotline 40066-95566 with the mobile phone number reserved when applying for a credit card (please dial 40066-95569 for platinum card customers), follow the voice prompts to select activation and password services, enter the credit card number or ID number to be activated, and follow the voice prompts to activate the card, thus completing the activation of the new card.
Reference: China Bank-China Bank Credit Card Account Opening Guide