Hello, there are many ways to exchange credit card points in China Bank. If you want to exchange gifts faster, you can exchange them directly at the counter near Bank of China, or you can call the credit card hotline of Bank of China. The most convenient way is to log on to the website of Bank of China for online redemption, and the redeemed gifts can be delivered within 3 to 5 working days after redemption.
Similarly, you can also exchange phone charges at China Bank Credit Card integral mall. Just follow the instructions after logging in to official website.
Bank of China credit card points exchange website
If you have other specific questions, I suggest you call the customer service staff of the bank, hoping to help you.