Abnormal status of Shanghai Pudong Development Bank Card, such as account freeze, fund freeze, transaction restriction, non-counter channel transaction restriction, etc., the lifting method is as follows:

1. If there are suspicious transactions in the account, To ensure the security of the account, the account will be temporarily frozen. The cardholder goes to the branch to unlock the card.

2. If the certificate reserved by the cardholder at Shanghai Pudong Development Bank expires for more than 90 days, and there is no transaction record on the card within 180 days, non-counter channel transactions will be restricted. Cardholders can update the validity period of their certificates through the mobile banking APP or at a business outlet.

3. The debit card has expired and related transactions will be restricted. Cardholders need to apply for a new card again.

4. If the cardholder applies for issuance of a deposit certificate, the corresponding funds will be frozen during the issuance period and will be naturally unfrozen upon expiration.

5. If the customer information reserved by the debit card does not meet regulatory requirements, it will be temporarily frozen. You need to bring your valid ID to the branch to verify and update the account opening certificate information.

Applying for a bank card

1. The process of applying for a credit card and a debit card is different. When applying for a credit card, you need to bring your valid documents (ID card or copy of ID card or household registration book or copy of household registration book), proof of residence, proof of unit income or proof of personal assets and other materials to the bank counter to go through the relevant procedures and fill out the application. Form, the information filled in must be true. After filling out the application form, it must be filed with the head office of the account opening bank. After the head office of the account opening bank reviews the application materials, it will take approximately 20 working days before the card can be issued to the customer. Credit cards are only available to customers who are 18 years of age or older. Minors are not allowed to apply for credit cards.

2. Applying for a debit card is relatively simple. You only need to bring your valid documents (ID card or household registration book) and fill out the application form at the bank where the account is opened. The card can be issued to the applicant at that time. There is no age limit for debit card application, and minors can also apply. When customers under the age of 16 apply for a debit card, their guardian must hold the account book (if they are not in the same account book, relevant certificates must be provided) to the bank branch counter to apply for it. The person being processed does not need to be present; if the customer is over 16 years old, If minors under the age of 18 are already working, they can go to the bank counter with their work certificate and ID card to apply for a debit card on their own. If they are not working, they still need the assistance of their guardians, and the person being processed does not need to be present; Applicants who are 18 years old or above can directly go to the counter of a bank branch or a self-service card application machine with their ID card to apply for a debit card, and get it immediately. According to national regulations, debit cards issued by minors do not have the function of online banking and cannot be bound to mobile payment software.