1. The fee for reporting the loss of a credit card in our bank is RMB 60/card for a magnetic stripe card and RMB 75/card for an IC card. After the loss is reported, the fee will be included in the next bill. There is no handling fee for re-issuing a new card after the card is reported lost;
2. Ping An’s non-card, platinum and diamond series credit cards are free of loss reporting fees.
Response time: 2020-06-10. For the latest business changes, please refer to the official website of Ping An Bank.