Inquiry on suspicious transactions with Bank of China credit cards:

If there is no risk with Bank of China credit cards, if you need to inquire about the specific transaction location, or if there is an error in amount/currency or repeated deductions in the transaction , use other methods to pay with credit cards and then deduct money, etc., you can call the Bank of China credit card customer service hotline 4006695566 to inquire, and Bank of China staff will assist you with further verification based on the actual situation.

(Answer time: August 16, 2023)

The above content is for your reference, please refer to the actual business regulations.

You are sincerely invited to download and use Bank of China Mobile Banking APP or Bank of China Cross-border GOAPP to handle related businesses.