Users log in to Industrial Bank's personal online banking and click "Customer Service-Points Query" to query credit card points.

2. Telephone inquiry.

Users can call the customer service phone of Industrial Bank, and transfer money according to voice prompts. The customer service staff can help users query credit card points.

3. wechat query.

Users search and follow the official account of "Industrial Bank Credit Card" on WeChat, and click "Query Management-integral mall" in turn to query credit card points.

4. Mobile banking inquiry.

Users open and log in to mobile banking, and then click "Credit Card-My Points" to inquire.

5. Counter-inquiry.

Users bring their ID cards and credit cards to any branch counter of Industrial Bank for integral inquiry.