ICBC is very rubbish. I know this very well. I remember that I applied for a credit card at school during 2006-2007. I actually didn’t know what a credit card was at that time, but The class monitor asked many students to apply for it because the Industrial and Commercial Bank of China was close to our school at that time, and the school also allowed us to use ICBC to pay tuition, so we applied for it! Then I lost my card and went to cancel my account. Because it was already the Spring Festival, I had to deduct an annual fee of more than 100 yuan. I forgot the exact amount. In short, I still have money in my card. Some had tens of dollars deducted, and they still owed money to the Industrial and Commercial Bank of China. Later, I told the industrial and commercial staff at the counter that I wanted to cancel the card. At that time, he said that I owed the bank money. I was surprised! It was at this time that ICBC decided that I was on the blacklist! Because I can't remember when I borrowed money from the bank. Later, I heard from the staff that it was an annual fee. After thinking about it, I paid the fee and then asked to cancel the account. The staff agreed. I thought this matter would end like this! But the matter was not over yet. In February-March 2016, I registered a company out of town. I thought, after all, ICBC is an industrial and commercial bank, so I went there to apply for a card to facilitate my future tax returns and so on. I went to apply for it. Industrial and Commercial Deposit Card, the industrial and commercial staff told me that I still have a credit card in use, I was surprised! How is it possible? Because I don’t even use a credit card! Later, the staff gave me the card number of the credit card and said that I had to go back to the local place to apply for a replacement card, but he couldn't do it here. I was depressed at the time. Today, with the nationwide Internet, the same ICBC can't handle business. Ka ran back to the local business hall. I was so depressed at the time! Because at that time, I very clearly remembered that I had only applied for one credit card, and it had not been used even once, and it had been canceled. Why did it come out all of a sudden? I was covered in cold sweat because I didn’t know what I was going to face! Later, I passed by that place and wanted to take a look at what happened to the ICBC card. The staff at the time told me that I had to apply for it again before I could use it, or I had to cancel it. I thought about it, and for this I have already spent more than a hundred yuan on taxis with a broken card, so let’s get a new one! Then filled out the form! The staff told me that the application would be completed in three days and I would have to go to them in person to get the card. I was just passing by, so how could I have the time to go and get the card? So I asked the staff if she could send it to me, and she said yes! However, it can only be sent to nearby bank branches, and it cannot be sent across provinces. I thought about it, forget it, when I go back I will come over to collect the card! Later, I took a taxi to collect the card. I arrived at 2:30 in the afternoon, but they didn’t go to work until after 3 o’clock! In order to catch the high-speed train, I had to give up waiting because I had booked a ticket. Later, I called 95588 and the customer service explained the situation. The customer service said that if this is the case, you can report the loss and apply again, and then ask your friend here to bring your ID card and her ID card to collect it on your behalf, or cancel the application. Lose! I think about it and get depressed, why didn't they cancel me when I signed out before, and now they bothered me to cancel it, so I asked them to cancel it, then re-apply, and then asked my friend to help me get it. Then the problem came again. I sent my ID card to my friend and arranged to get the card. My friend went because she took the bus there. On the way, she called customer service, and the customer service said she wanted to use my card. The ID card also has an authorization letter. My friend called me and I called 95588 to report the situation. I said that your customer service told me that I only need to ask my friend to bring her ID card and my ID card to get the card. Now you are You told me to ask for a power of attorney. Why didn't you just do it all at once? The customer service staff said that each place is different and the service was very poor at that time. Later, I said that I would like to cancel all my industrial and commercial bank cards, and then ask my relatives and friends to stop using your industrial and commercial cards, because you only caused trouble for me, and you did not deal with your own internal affairs. OK, toss us. The customer service was afraid that I would complain to him and that I would report the loss directly at that time because he was afraid of taking responsibility. Then he said that he would tie me up to check. But when I asked again, I asked him what did you find and whether you can claim it or not? Just one sentence! At that time, he said that he didn't know their policies. I asked him: Then you just said you would check it for me. What did you check for? Then he immediately changed the subject and said, I will send you the contact number there, and you can call them.

Normally, the customer service of industrial and commercial companies would send us positive comments afterward, but later I found that every time they couldn't solve the problem and deceived us, they didn't dare to send it. Later, I called the ICBC landline over there, and what a service attitude! Even worse! The problem was not solved for me. They told me that I would have to wait until my friend took my ID card to check there before I could find out. At that time, they would call me and give me a reply. Later, they did not call me and my friend could not get the card. The customer service also asked me why I asked my friend to take the bus all the way to get the card. They also said that I couldn't just cancel it and apply for it nearby! I was angry and said that I had canceled my registration directly at your business office, but you did not cancel my registration. Even now, I am still making sarcastic comments and questioning me, but you cannot answer any of my questions or solve any of them. Later, I said that if I couldn't get it, I wouldn't need any ICBC cards and cancel them all. She said, if you want to cancel them, you have to call 95588. Later, I called 95588 and said that I wanted to cancel the credit card and no longer wanted it, because your card not only caused me trouble, but also caused me trouble, and I couldn’t receive the card, so it would only deduct my money and cause me trouble. So cancel my credit card! Then cancel my savings card too! At that time, the staff told me that I still had a deposit of more than 30 yuan on my credit card, and asked me if I wanted to cancel it. If I cancel it, the amount will be gone! I said, then transfer me to the Agricultural Bank of China! The staff said: It cannot be transferred. If you still want the money, you can only go to our business hall to get the card in person and then take it out. Because I was afraid that the annual fee would not be enough, I also reserved a little money on that card. I felt at the time that I couldn’t get my money, and I couldn’t get my card either! What kind of bank is this? Later, I asked customer service, I also have a savings card from Industrial and Commercial Bank of China, you can just transfer the money to the savings card! The staff member said: It can’t be transferred! I can't even transfer money to the Industrial and Commercial Bank of China. I have to go in person to get the card. If so, your customer service said, just ask my friend to bring my ID card and her ID card to get the card! Then he said he needed a power of attorney, and then he said he could only get it in person. Later, I thought about canceling the card that I couldn’t use anymore! No more money in it! Later, after canceling the credit card, I started to cancel the savings card! Then the staff there said that the debit card can only be applied for at the local business office, and it was a local business office. I asked, can I cancel it at a nearby business office? He said: Yes, but the review is very strict. They need to see whether you have a bank loan and whether you have any bad records! I said: Your ICBC card cannot be used, used, or canceled. It will only deduct money, right? You answer me! Then the customer service didn't answer for a long time, and then I said, can I just smash your ICBC card and throw it away? The customer service said: Yes, but if there is a financial risk, you will be responsible. I said: I don’t owe your bank a penny, so why should I bear the responsibility for you? . . . . After ten years of contact with ICBC, I have a profound experience. When I wrote this paragraph, I felt helpless and despaired of ICBC! In my eyes, ICBC is nothing but rubbish! He deceived customers again and again, had a bad service attitude, and couldn't get anything done!