10 days. According to the information on the official website of China Construction Bank, if you report a loss or replace a card, you need to call CCB’s credit card customer service hotline and handle it manually. It will take 3 working days to complete the card production and send it out. It will be sent by China Post registered letter and can be received within 10 days. Therefore, You can get a new card within 10 days after reporting the loss of your CCB credit card.