According to the description of the situation, you applied for a credit card in official website, which means that there is no problem with your processing channels. The reasons for failing to apply for a credit card of China Everbright Bank may be as follows:

1, less application materials

The authenticity and integrity of the application materials is an important basis for the bank to approve the card. This information is especially important when applying for a credit card for the first time. For example, if you have a house and a car, you can submit the approval documents such as the purchase contract and vehicle driving license. If there are only simple materials such as a copy of the ID card, the probability of passing is very small.

2. Have a bad credit record.

After receiving the credit card application, the bank will check the applicant's credit record through the credit information platform. If the credit record is good, the credit card is more likely to be approved. It will be more difficult to apply for a credit card if you have a bad credit record before.

3, the age is unqualified

You need to be between the ages of 18 and 65 to apply for a credit card master card. Minors and retired employees are not allowed to apply for credit cards.

If you have any questions about the credit card, you can call the Credit Card Service Center of China Everbright Bank directly, and a professional customer service staff will answer them for you.