Many cardholders have accidentally lost their China Merchants Bank credit cards. If they want to continue using their cards or avoid their credit cards being stolen, it is best to report the loss as soon as possible. So, how to report the loss of China Merchants Bank credit card? Is there a fee to report a loss? How long does it take to get a replacement after reporting a loss? Let’s analyze these issues for everyone.

Question 1. Is there any charge for reporting the loss of a China Merchants Bank credit card? Answer: If a credit card is lost, stolen or possessed by others, the cardholder should report the loss immediately. The risk of misappropriation after a credit card is reported lost is borne by the bank. Non-password consumption within 48 hours before the loss is reported is covered by card loss protection according to specified rules. The ways to report loss are as follows: You can directly call the 4008205555 service hotline and press 2# to enter the loss report. Also note that the loss reporting fee is RMB 60 per card. Once a credit card is reported as lost, it becomes effective immediately and cannot be revoked. In addition, the card number and the three-digit number (CVV2) on the back of the new card issued after the loss will be changed will change.

Question 2: How long does it take to report the loss and reissue a China Merchants Credit Card after it is lost? Answer: After successfully reporting the loss and replacing the card, China Merchants Bank will need 2 working days to produce a new card, which will then be sent by Rufengda Express. The general delivery time is 4-7 days. Reminder: The fee for reporting the loss of a China Merchants Bank credit card is 60 yuan per card, and the fee will be directly included in the next bill. There is no charge for replacing the card after successfully reporting the loss. The reason why banks charge loss reporting fees is because after customers report loss, banks have to bear the risk of credit card being stolen and swiped.

Question 2: How to report the loss of a China Merchants Bank credit card? Answer: If your China Merchants Bank credit card is lost, call the China Merchants Bank credit card hotline: 400-820-5555, select "Credit Card Loss Report", and submit a loss report request to China Merchants Bank Credit Card Customer Service. The customer service will ask you to provide your ID number and name. Verification. Once the verification is passed, you can report the loss of your credit card. Reporting the loss of a China Merchants Bank credit card is a fee-based service. The charge for reporting the loss is RMB 60 per card. If you need to apply for a new card after reporting the loss, you will need to pay an additional fee of RMB 15 per card. The replacement credit card will be issued in about ten working days. Mailed to your billing address, if express delivery is required, a courier fee of RMB 20 is required.