Every bank has its own online bank. Online banking has credit card business, which is a special channel for credit card users. Users can query all aspects of credit cards through this service, including credit card arrears.

Second, the telephone credit card arrears query query

Users can call the bank's customer service telephone number: 400-66-95588 to make inquiries, and make calls according to voice prompts and their own needs.

Third, the bill credit card arrears query query

Banks will mail bills or send electronic bills to customers regularly. Bills generally specify consumption details, credit card arrears information, repayment information and so on. Customers can find out the arrears by checking their latest bills.