Current location - Trademark Inquiry Complete Network - Overdue credit card - Why did Everbright Credit Card call twice?
Why did Everbright Credit Card call twice?
When you worked as a service hotline in a credit card center, did you ever have to wait a long time to get a customer service response? Everbright Credit Card seems to be believed because they called me many times to confirm my card information. This service may be a bit annoying, but it also shows that they attach great importance to customer satisfaction and data accuracy, which may be one of the reasons for the continuous growth of Everbright Credit Card.

When I call, Everbright Credit Card will ask me if I have found any abnormal behavior or consumption records on the card recently. They are very concerned about the security of my account, which makes people feel very responsible, which is one of the reasons why I trust this brand. In addition, the customer service will introduce me to different credit card promotion activities and preferential policies to help me make better use of the functions of the card.

Generally speaking, it may be a bit troublesome for Everbright Credit Card to make phone calls twice, but it is also a sign that they are responsible for their customers. Our credit card information and consumption habits are very important, and fraudsters are waiting to use this information to commit fraud. I believe that through constant telephone confirmation, Everbright Credit Card can protect the interests and safety of customers, and at the same time enhance the brand image and credibility.