The credit card repayment statement cannot be obtained by email. It may be that the information left by the bank is incomplete or the email number is wrong. Individuals can modify it through the following methods:

1. Call the bank’s 24-hour customer service number , after entering and verifying the identity information, the customer service representative will modify the method of obtaining CITIC Bank credit card statement according to personal wishes.

2. You can log in to the bank's personal online banking, enter the "Credit Card" service area, click the "Customer Service" option, and select the "Bill Obtaining Method" function to complete the modification.

3. You can use the mobile phone number registered in the bank system and edit the text message to modify it. For example, the method of modifying CITIC Bank's text message is: send "ZDS plus digits" such as ZDS2, and send it to: 106980095558. Apply to modify the method of obtaining bills.