First, the Bank of Communications reported the loss of its credit card.
If your credit card is accidentally lost or stolen, please call the customer service hotline immediately to report the loss. The telephone loss report takes effect immediately. The loss report fee is 50 yuan RMB, and the card replacement fee is generally 50-50 70 yuan depending on the card type. You can also log in to the personal online bank of Bank of Communications to report the loss. Be sure to call the customer service hotline to reissue the card after reporting the loss. Once the loss is reported, the 50 yuan loss reporting fee will be deducted immediately. After completing the card replacement procedures, a new card will be issued on the next working day and sent to the designated address by registered mail.
Second, the Bank of Communications credit card replacement card
When the credit card cannot be used due to damage, fracture, illegible or altered handwriting, demagnetization of magnetic stripe, etc., please call the customer service hotline of Bank of Communications and ask the service specialist to change the card.
Tips: After receiving the new card and completing the card opening procedures, please immediately cut and destroy the old card to ensure the rights and interests.
Third, the Bank of Communications credit card exchange card
Credit card expiration means that the current credit card has reached the expiration date. Generally, the validity period of the card itself will be printed on the front of each credit card. After the validity period, the credit card cannot be used.
After the bank of communications credit card expires, the customer's reserved phone number has not changed, and the customer service will take the initiative to contact, inform the customer to renew the card, and confirm some personal information with the customer so as to mail the new card. Otherwise, customers are advised to consult customer service.
Fourth, Bank of Communications credit card cancellation
You can call the 24-hour customer service hotline of Bank of Communications to apply for card refund. There must be no debt in the account when returning the card, and in order to ensure the security of the account, the card must be taken with you when returning the card by phone. If you lose your card, you can only cancel it at the outlet counter.
If there are new accounts payable within 45 days (inclusive) after the card is cancelled, it will still be borne by. After returning the card for 45 days, if the account has no arrears or overflow, the system will automatically close the account without going through any formalities.