Hello, if your credit card is lost or stolen, as long as you report the loss in time and apply to our bank, our bank will share the losses caused by fraudulent use within 48 hours before you report the loss. The maximum annual protection for regular cards is RMB 10,000, the maximum annual protection for gold cards is RMB 15,000 (including China Merchants Bank VISA MINI credit card), and the maximum annual protection limit for unlimited cards and platinum cards is the credit limit limit.

Insurance scope: After the credit card is lost or stolen, losses caused by fraudulent use within 48 hours before the loss is reported, excluding transactions conducted with passwords (such as cash advances, telephone transfers, etc.) and online transactions, etc. type.

For business details, please visit the credit card website → Customer Service → Five-fold Security → Loss of Card Protection.

If you have other questions, please open the China Merchants Bank homepage www.cmbchina.com and click "Online Customer Service" in the upper right corner to enter the consultation.