Where can I complain if Jilin Bank’s credit card is not cancelled?

The bank or call the customer service number.

If you no longer want to use the card, first pay off all the outstanding balances on the card, and then call the bank customer service hotline to cancel it. Of course, most bank customer service will retain you, and you may also consider it in the future. Will you need a card? If you decide to cancel after considering it, just tell the customer service directly and they will help you handle it.

Where can I complain if the bank refuses to cancel corporate accounts?

You can directly call the customer service hotline of the Industrial and Commercial Bank of China to complain to the head office: 24-hour VIP service hotline: 400-669-5588; 24-hour national service hotline: 95588.

If that doesn’t work, you can complain to the China Banking and Insurance Regulatory Commission, service hotline: 12378.

The China Banking and Insurance Regulatory Commission implements the Party Central Committee

Main responsibilities:

To implement unified supervision and management of the national banking and insurance industries in accordance with laws and regulations, and to maintain The banking and insurance industries operate legally and steadily, and local offices are under vertical leadership.

Carry out systematic research on the reform, opening up and supervision effectiveness of the banking and insurance industries. Participate in the formulation of strategic plans for the reform and development of the financial industry, and participate in the drafting of important laws and regulations for the banking and insurance industries, as well as basic systems for prudential supervision and financial consumer protection. Draft other laws and regulations in the banking and insurance industries, and make suggestions for their formulation and revision.

Based on the basic systems of prudential supervision and financial consumer protection, formulate prudential supervision and behavioral supervision rules for the banking and insurance industries. Formulate operating rules and regulatory rules for other types of institutions such as small loan companies, financing guarantee companies, pawn shops, financial leasing companies, commercial factoring companies, local asset management companies, etc. Develop a regulatory system for the business activities of online lending information intermediaries.

Adopt access management to banking and insurance institutions and their business scope in accordance with laws and regulations, and review the qualifications of senior managers. Formulate behavioral management regulations for employees in the banking and insurance industries.

Regulate the corporate governance, risk management, internal control, capital adequacy, solvency, business conduct and information disclosure of banking and insurance institutions.

Carry out on-site inspections and off-site supervision of banking and insurance institutions, conduct risk and compliance assessments, protect the legitimate rights and interests of financial consumers, and investigate and deal with violations of laws and regulations in accordance with the law.

Responsible for the unified preparation of national banking and insurance regulatory data reports, publishing them in accordance with relevant national regulations, and performing responsibilities related to comprehensive statistics on the financial industry.

Establish a risk monitoring, evaluation and early warning system for the banking and insurance industries, and track, analyze, monitor and predict the operating conditions of the banking and insurance industries.

Work with relevant departments to put forward opinions and suggestions on emergency risk management for deposit-taking financial institutions and insurance institutions and organize their implementation.

Crack down on illegal financial activities in accordance with laws and regulations, and be responsible for the identification, investigation and banning of illegal fund-raising, as well as the coordination of relevant organizations.

According to the division of responsibilities, it is responsible for guiding and supervising the relevant business work of local financial regulatory departments.

Participate in the formulation of international organizations and international regulatory rules for the banking and insurance industries, and carry out external exchanges and international cooperation in the banking and insurance industries.

Responsible for the daily management of the board of supervisors of key state-owned banking financial institutions.

Complete other tasks assigned by the Party Central Committee and the State Council.

Functional changes. Focusing on the guidelines and tasks of national financial work, we will further clarify the functional positioning, strengthen regulatory responsibilities, strengthen micro-prudential supervision, behavioral supervision and financial consumer protection, and maintain the bottom line of preventing systemic financial risks. In accordance with the requirements of streamlining administration and delegating power, we will gradually reduce and standardize prior approval in accordance with the law, strengthen interim and ex-post supervision, optimize financial services, appropriately transfer regulatory and service functions to local agencies, promote the decentralization of banking and insurance institutions’ businesses and services, and better Give full play to the function of financial services in the real economy.

If the bank does not give you any advice on where to complain

First file a complaint with the head office. The national head office will record it, and then directly contact the branch president to learn about the situation. There will be a time difference of about one to two days. Before the head office contacts the branch, you should complain to the regional branch and municipal head office of the bank. Then the regional branch and the head office management center will contact the president of the branch. The national head office, the municipal head office, and the regional head office will contact the president at the same time. It is a simultaneous contact between the national, municipal and district-level branches. Basically, we have to pay attention to it. The final trump card is to complain directly to the National Banking Regulatory Commission, keep the photos, recordings and other evidence at the time, copy the USB flash drive, handwrite the complaint letter with your real name, and mail it to the Banking Regulatory Commission. Once verified, the branch president and the teller will be punished directly. Performance for the current month or year.

Article 29 of the "Commercial Bank Law of the People's Republic of China" When conducting personal savings deposit business, commercial banks shall follow the principles of voluntary deposits, free withdrawals, interest-bearing deposits, and confidentiality of depositors. .

For personal savings deposits, commercial banks have the right to refuse any unit or individual to inquire, freeze, or deduct funds, unless otherwise provided by law.

Article 33 Commercial banks shall ensure the payment of deposit principal and interest, and shall not delay or refuse to pay deposit principal and interest.