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Can I change my mailing address with my CITIC Bank credit card?

Yes, you can change the mailing address as long as the credit card has not been sent out.

How to change: Call the customer service hotline 40088-95558, select "Manual Service", then check the relevant information with the customer service, select the personal information change service, and update the relevant information.

It doesn’t matter if the card is sent out and no one signs for it at the old address, it will be returned to the credit card center. At this time, CITIC Bank will send it to the new address.

Extended information

1. If you choose a paper statement, CITIC Bank will send the CITIC credit card statement by regular mail to the designated mailing address (current period) starting from the day after the monthly statement date. No bill will be sent for no consumption and cash withdrawal transactions)

2. If you select the MMS bill, CITIC Bank will send the CITIC Credit Card MMS bill to the designated mobile phone starting from the day after the monthly statement date (there is no consumption in the current period) , no bill will be sent for cash withdrawal transactions).

3. If you have set up a MMS bill but have not received it, it may be a problem with the network or mobile phone settings. You can check the bill information through credit card online banking, and the query address is http://creditcard.ecitic.com/.

CITIC Bank-Personal Information Change Service