1. You can contact bank staff or customer service staff directly, keep the recording, and then file a complaint with the China Banking Regulatory Commission.
What is China Merchants Bank?
2. China Merchants Bank App is the focus of China Merchants Bank in building a digital financial service platform. It is the carrier and platform for China Merchants Bank to connect users.
As of the first half of 2020, the cumulative number of China Merchants Bank App users reached 129 million, with 3.111 billion logins, an average of 11.31 logins per person per month, and more than 56 million monthly active users (MAU).
On December 3, 2020, China Merchants Bank App 9.0 was released. Compared with the previous version, China Merchants Bank App 9.0 focuses more on superior resources, business and user intelligence, and also pays more attention to efficiency. The power of financial technology strengthens value creation and helps hundreds of millions of users build their own wealth master accounts.
On November 18, 2019, China Merchants Bank App 8.0 was launched iteratively, and it has been working closely with leading partners in various fields to create a better wealth life for 100 million users.
The China Merchants Bank App continues to innovate and gradually provides users with intelligent financial services focusing on customers' needs such as cash flow management, wealth management and consumer credit. In the retail finance 3.0 era of digital transformation, the China Merchants Bank App has become open and interactive, extending from financial scenarios to life scenarios, and is committed to creating user experience. Currently, the number of users of China Merchants Bank App has exceeded 80 million, and the number of monthly active users exceeds 40 million.
On September 17, 2018, China Merchants Bank App 7.0 was launched iteratively, with as many as 149 upgraded and updated functions_T In the process of transitioning from the "card era" to the "App era", China Merchants Bank App The changes are all adapting to the ever-changing mobile Internet era and creating value for users. This is also China Merchants Bank's exploration and answer to the core value of future banks and the transformation of retail finance 3.0.
3. "Flash Loan" is China Merchants Bank's integrated online, online and offline two-way interactive O2O process, applying big data and artificial intelligence technologies such as face recognition, device fingerprints, and intelligent model risk control. An open platform that provides financial services to consumers and small and micro customers based on marketing, real-time approval, dynamic quota adjustment and intelligent pricing. Customers can apply for a loan online and approval will be completed in as fast as 60 seconds.