When the card is not received, you can also inquire in the following ways:
(1) Call 955 1 1-2 or use APP (Ping An Pocket Bank) for online consultation.
(2)
1) It is suggested to use the reserved mobile phone number to edit the short message "ed" and send it to 955 1 186 for inquiry.
2) It is suggested to use the reserved mobile phone number to edit the short message "860 1" and send it to 955 1 1 for inquiry.
Warm reminder: You can check the credit limit and available limit of the card through the above methods (the SMS replied by the bank is free, and the SMS sent to the bank only needs to be charged according to the normal SMS fee of the mobile phone operator).
Response time: April 24, 2020. Please refer to the latest business changes announced by Ping An Bank in official website.