Dear customer, I suggest you open the outer package for inspection before signing. If it is found that the goods are damaged when they arrive or are not the goods you designated to buy, you can reject them on the spot, and then contact the supplier's customer service for replacement or reissue. If you find that the goods are defective after receiving the goods, the supplier of Smart Mall will handle your order according to the national "Three Guarantees" law. You can call the merchant's customer service or China Bank's credit card line for communication. We will reply as soon as possible.

The above contents are for your reference. Please refer to the actual business regulations.

If you have any questions, please contact online customer service of Bank of China.

You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GO APP to handle related business.