After I made a full purchase with a credit card from Pudong Development Bank in November 2007, my wallet was stolen and the card was lost (there is a report record). Later, Pudong Development Bank informed me that it had been found and asked me to get my ID card to collect it. I told the other party that I had also lost my ID card, and hoped that I would bring my account to redeem it, because I still had to repay the loan. The other party said no, saying that there were regulations that required me to make up my ID card before picking it up. (I prayed to no avail) because at that time It took 47 days to replace the second-generation certificate, which resulted in me being seriously overdue and incurring unnecessary interest. The sub-payment fee was more than 400 yuan. *** I owed 7,453 yuan, but I still paid the full repayment of 7,500 yuan. Because the card was overdue, it was blacklisted (I only found out later when I made the purchase) that I could not use the 47 yuan that was included in it. In February 2008, I came to Shanghai Pudong Development Bank to inquire and was told that the magnetic card was locked and could not be used for consumption. I had to apply to the card department to activate it. After many failed applications, they helped me cancel the card because I still had it in it at that time. The 47 yuan was mine, but the other party said that there was a rule that I could not withdraw cash, and asked me to apply for a new card. It would take more than a month after the card was canceled to arrive in my account and I could withdraw it, so I did it at that time. Card number: 6225212800651504 oriental card. The strange thing is that it kept happening after that! Because it was so long ago, I can only briefly describe it. First, I received a call from the bank in December 2008 saying that I had an annual fee of 180 yuan. I told the person at that time that the full amount I spent when I applied for the card in 2007 had already waived the annual fee for the following year. , and the card has been suspended. At that time, the other party was kind enough to help me cancel it. I also asked to cancel it again, and the other party said it had already been cancelled. The key problem came out in early 2009. A statement showed that I owed them 39 yuan. At that time, I remembered that he owed me 47 yuan before canceling the contract. (It was so long that I couldn’t remember whether he complained or not.) Later, a few months later, the bill came back again. It turned out to be more than 100 yuan. At this time, I felt it was serious. When I complained on the phone, I was told to reply within a few working days. Several complaints were made like this but no one responded. Now I know that the bill is more than 600 yuan. I have repeatedly asked the other party to verify or confirm. The prosecution failed, and the other party often used third parties to demand payment, sometimes at night (with caller ID). Every explanation was useless. On the 16th, I called 4004208788 again and complained to 95528. At that time, 95528 said that they were not the same system and could only negotiate, saying that they had no problem. The problem was that the credit card department did not transfer the 47 yuan to Oriental Card (because I didn’t check until the 16th of this month if I had less money.) I turned around and complained to Pudong Development Bank 4004208788 and introduced the situation in another article. The agent told me that the suspension was indeed reported in February 2008. I also asked about it and left the agent number. , waiting for her reply. This afternoon, Pufa called and said that it was confirmed that the card was canceled in February 2008 but there was another installment payment in December. I was in a bad temper at the time, so I yelled, "What's the matter with the card being suspended in February 2008 and installment payment in December?" I won't bear it. The other party immediately said that she said the cancellation was in December 2008. After the disaster, I asked if there was an agent a few days ago who said it was February 2008. She also said that he was the agent and she never said it and said it was okay. She played the recording for me. I was so angry that I suddenly forgot to ask her to play back the content of today's conversation. Today she said that you did cancel your account in February 2008 but made another installment in December 2008. I discovered this later by listening back, but I hope she can listen after seeing this post, so that God will not take retribution for her misdeeds! , and finally I yelled angrily and said that we have no point in negotiating, so you should sue! I've brought this up many times before. Since this agent is very good, I agreed that I would collect materials to sue you. (Is this a seat? Pufa, do you have a face?) The above statement by me is all true. If there is any falsehood, I am willing to accept legal responsibility. I sincerely hope for legal assistance and am willing to accept media intervention, hoping to safeguard the rights and interests of our consumers. I also hope that people with the same experience will join us to defend our rights. I also hope that the people from Pudong Development Bank will confront each other face to face, because the courts will not care about such personal lawsuits. Thank you for calling me and checking the reply before announcing it.