1. What is Google Wallet?

Google Wallet is a mobile phone application, which will turn your mobile phone into a wallet. It stores plastic credit cards as data on mobile phones, plus various discounts, and of course, shopping cards and gift cards in the future. We hope that Google Wallet can become an open mobile wallet, replacing the wallet with all kinds of cards in your hand today.

2. Can I use Google Wallet on my mobile phone?

to access and pay for Google Wallet, you need to have a Nexus S 4G mobile phone from Sprint, an American mobile operator.

3. what is near field communication (NFC) technology?

NFC is a wireless technology. It allows two devices to transmit data to each other within several feet. NFC mobile phones can exchange data with other devices that support NFC technology, and can also read smart tag information on posters, prices or other products.

4. How much does it cost to use Google Wallet?

There is no need to spend money. Google Wallet is a free application.

5. What payment tools does Google Wallet support?

when Google wallet is launched, it will support two credit cards: Citi &; reg; PayPass? eligible MasterCard& reg; Credit cards and Google Prepaid Card. We will gradually support all the cards in your wallet today. We are beginning to cooperate with our financial partners to make this a reality.

6. What is Google Prepaid Card?

Google Prepaid Card is a virtual credit card supported by MasterCard and Money Network. You can recharge it with any of your physical credit cards. Because it is completely virtual, you won't get a plastic card. You can use the function of Google Wallet immediately after recharging.

7. when can Google wallet support other credit cards?

We are working with many partners to make Google Wallet support more credit cards. Usually, our partners' systems need to be verified and developed to ensure that they can provide smooth and smooth services with Google. Once a new credit card is added to Google Wallet, we will announce it in time.

8. where can I use Google wallet?

you can use Google wallet anywhere MasterCard PayPass is supported. There are hundreds of thousands of stores in the United States that support MasterCard Paypass.

9. How does Google Wallet send payment?

when you want to check out, look at the MasterCard PayPass sign near the counter to confirm that the store accepts remote payment. When the cashier records the account, put your mobile phone in the PayPass terminal, and your Google wallet will transfer money in a safe and wireless way. You will receive a payment confirmation message soon.

1. how far should my mobile phone be from the payment terminal when I pay?

put your mobile phone a few inches away from the payment terminal, then click and pay.

11. Do I need to connect to the Internet when I pay with Google Wallet?

no. You don't need to connect to the Internet when using Google Wallet, but your mobile phone must be turned on.

12. How much can I spend with Google Wallet?

after adding Citi MasterCard to Google wallet, you can spend up to $1 immediately. To spend according to the maximum amount of credit card, Citi will send you an activation code to enter into Google Wallet.

13. I installed Google Wallet, but what should I do if my phone is lost or stolen?

please contact your credit card issuing company immediately, and they will help you. In addition, you should report your stolen mobile phone and take the measures you usually take in this situation.

14. How does Google Wallet protect my payment information?

your payment voucher will be stored in a chip on Nexus S 4G, which is called Secure Element. Secure Element is independent of the main operating system and hardware of the mobile phone. Only an authenticated program like Google Wallet can access the chip and initiate a transaction. In addition, Google Wallet supports PIN verification, and you must enter the PIN code before passing the payment voucher.

15. what is a Secure Element? How safe is it?

Secure Element design has many functions to protect the security of the data it stores. It is independent of the main operating system and hardware of the mobile phone, and it supports encryption protocols to strengthen access control. Only authenticated programs like Google Wallet can access Secure Element and initiate transactions. The data on Secure Element has many layers of protection, which can prevent sniffing and destruction at the hardware level.

16. can malicious applications access the credit card on Secure Element?

both p>Android platform and Secure Element are designed to avoid such incidents. Android system has strict access policy, so malicious software will not access the data in Google wallet. Even Google Wallet itself can only have limited access to Secure Element, and it can't read or write the data in its memory. The data on Secure Element has many layers of protection, which can prevent sniffing and destruction at the hardware level.

17. If someone approaches my mobile phone, can he read sensitive information from Google Wallet?

the near field communication (NFC) antenna in your phone will only be activated when the screen lights up. Even if the antenna is activated and close to a reading device, the payment receipt can only be transmitted from the Secure Element to the payment terminal, even if you enter the wallet PIN code.

18. Will my mobile phone or Google store my purchase information?

at present, Google Wallet does not record the information of purchased goods. Google Wallet only records the transaction time and the type of receipt used locally. When purchasing items, you can turn off the location recording function in Google Wallet settings.

19. does the merchant pay the handling fee by Card-Present transaction or Card-not-Present transaction?

merchants need to pay the handling fee according to the card transaction.

2. Will there be any extra charges for merchants to accept payment from Google Wallet?

the payment made by Google wallet will not generate any extra fees.

21. Can my existing terminal accept contactless payment?

to accept contactless payment, your terminal must conform to the ISO 14443 or 1892 standard. These terminals are usually labeled accordingly.

22. What kind of company can become a partner of Google's wallet business?

Google will find more partners for this service, including: card-issuing banks, payment networks, POS systems, semiconductor companies, handset manufacturers, mobile operators and merchants.