card loss protection means that if a credit card customer loses his credit card and the cardholder applies to the bank for reporting the loss at the first time, the bank will compensate the cardholder for the loss caused by the stolen credit card within a certain time before reporting the loss. At present, there are China Bank, China Construction Bank (only for overseas transactions), Bank of Communications, China Merchants Bank, China Guangfa Bank, China Everbright Bank, Huaxia Bank, Bank of East Asia, China CITIC Bank, Industrial Bank, Ping An Bank, Shenzhen Development Bank, Bank of Beijing and Industrial and Commercial Bank of China (only for issuing cards in Shenzhen)

However, some banks are willing to pay for customers' losses. It is reported that the protection provided by banks for card loss is mostly aimed at credit card customers who do business only with the customer's signature without setting the transaction password. If such customers are maliciously embezzled by others, and the credit card consumption has caused economic losses to the original cardholders, the bank will make certain economic compensation to such credit card users. Losses caused by password transactions, cash withdrawals by credit cards, transfers and online transactions are not covered by this service.

guarantee time

At present, China Merchants Bank, Bank of Communications, CITIC, Xingye, Shenzhen Development Bank, Guangfa Bank, Bank of Beijing and China Everbright Bank provide credit card holders with 48 hours' guarantee before reporting the loss. If once the credit cards handled by consumers in the above three banks are lost or stolen, if the credit cards are stolen within 48 hours before reporting the loss, they can apply to the bank for compensation.

Bank of China, Bank of East Asia and Ping An Bank can provide protection for card loss 72 hours before reporting the loss.

Huaxia Bank provides 12-hour long card loss protection. It is reported that this guarantee time is the longest in the current domestic credit card loss protection business. The lost card protection service is generally only valid for one year, and the cardholder can only get the payment protection before losing the card once in one year.

bank card loss protection regulations

bank name compensation time compensation amount (maximum)

China Construction Bank's 48-hour general card is 5, yuan, gold card is 1, yuan, and some platinum cards are 2, yuan (only overseas credit cards can enjoy card loss protection)

China Merchants Bank's 48-hour general card is 1, yuan. Gold card is 15, yuan

4, yuan for 48-hour "worry-free" cardholders of Bank of Communications

Credit limit of 48-hour cards of China Guangfa Bank (true love credit card)

5 yuan for 48-hour ordinary cards of China Everbright Bank, 1, yuan for gold cards

5 yuan for 12-hour ordinary cards of Huaxia Bank, 15, yuan for gold cards and 5 for titanium beauty cards.