The editor once helped a friend apply for a Ping An Bank credit card. Because it was possible to check personal credit records online a while ago, the editor went to check online and found that he also had a Ping An Bank credit card, but that one The editor didn't know where the card had gone. The company couldn't find it, nor could it be found at home. So the editor called the customer service of Ping An Bank and found out that the credit card was lost without activation. What should I do?

I reported the loss as soon as I found out that the credit card was lost

After the editor found out that the credit card was lost, , called Ping An Bank to apply for cancellation. The customer service of Ping An Bank said that it is recommended that the editor report the loss before canceling, in order to prevent the credit card from being obtained by criminals and using some means to open the card and use it fraudulently. Therefore, the editor also recommends that for the sake of safety, report the loss first regardless of whether the card is opened or not. The method is as follows:

1. If your credit card is lost outside and there is a bank near you, it is faster and faster to go directly to the bank to apply for a loss report. It is simple to report the loss in person with your ID card.

2. If you find that your credit card is lost, you should immediately call Ping An Bank’s 24-hour customer service hotline 95511, explain the situation to the customer service staff, provide your basic information, apply for a loss report and apply for a new card. As a reminder to all cardholders, the Bank of Communications credit card loss reporting fee is 60 yuan.

Lost card protection emergency response in case of fraudulent attempts

Lost card protection means that after a credit card customer loses his credit card, if the cardholder applies to the bank to report the loss as soon as possible, the bank will protect the holder of the card. The cardholder will be compensated for losses caused by theft of the credit card within a certain period of time before reporting the loss.

Ping An Bank’s credit card protection guarantees that the cardholder can be compensated up to 50,000 yuan 72 hours before the loss is reported. However, there are conditions for applying for lost card protection. For example, if your credit card has a password set, you will not be able to enjoy this service. Please be sure to understand it clearly in advance.