1. Credit card departments of major banks have complaint telephone numbers, namely the credit card service supervision hotline. Calling this number directly to report the situation to customer service is the most direct way for consumers to complain about credit card use disputes.
2. Credit card service disputes include poor service attitude of bank staff, arbitrary deduction of credit card fees, and violent collection of credit cards.
3. If you are not satisfied with the handling of the complaint by the bank, or if the bank fails to give a final reply within the agreed time after receiving the complaint, you can ask the CBRC for help.