The China Merchants Bank Credit Card Center called, possibly because:

1. Return visit to the customer’s credit card application: If you have applied for a China Merchants Bank credit card before, then China Merchants Bank will During the review process, some customers may be selected for telephone follow-up interviews, so the call from the China Merchants Bank Credit Card Center may be for telephone review. By asking the customer several questions, verifying the customer's identity based on the customer's answers, and confirming the authenticity of the information submitted by the customer.

2. Invite customers to apply for cards/participate in preferential activities: Banks generally store customer information, including the amount of deposits; whether they have applied for credit cards and loans, how they use the cards and repay them; and whether they have applied for them. Bank financial products, etc. Banks can generally use this information to screen out high-quality customers. When the China Merchants Bank Credit Card Center calls, it may be specifically recommending card applications to high-quality customers. Customers may also be notified and invited to participate in promotional activities.

3. Recommend installments to customers: Many credit card customers spend relatively large amounts with their cards, and for the purpose of installment business, China Merchants Bank may call these customers to recommend installments.

Service hotlines of China Merchants Bank: credit card service hotline, overseas service hotline, corporate annuity service hotline, Golden Sunflower VIP service hotline, TravelEasy business travel reservation service hotline, service hotline.

Cardholders should refer to the information published on the official website of China Merchants Bank and beware of fraud. For suspicious calls, cardholders can go directly to the China Merchants Bank counter to inquire.

The hotline service hours of China Merchants Bank are as follows:

The service hours of China Merchants Bank’s general personal and foreign exchange business are 7:00-24:00.

The service hours for China Merchants Bank’s fund management loans and other services are 8:30-18:00.

The night service hours of China Merchants Bank are from 0:00-7:00. During this period, only loss reporting, risk transactions and other businesses can be handled.

Cardholders can check the service hotlines of nearby China Merchants Bank branches through the China Merchants Bank mobile phone. 95555 is China Merchants Bank's national unified customer service number that integrates automatic and manual services, providing cardholders with 7×24 hours of service. Cardholders can call China Merchants Bank at any time and anywhere to inquire about related services.