If you need to change the mobile phone number bound to the credit card account change notification service, you can bring your identity document, new mobile phone number and credit card to the counter of the nearest CCB outlet.

The situation of changing the mobile phone number bound to mobile banking is as follows:

1. Contracting customers: need to present their valid identity documents, any contracted bank card or passbook, and a new mobile phone number (recommended You bring your new mobile phone card and device) to any CCB branch or smart teller machine across the country.

2. Non-contracted customers: Direct modification of mobile phone numbers is not currently supported. You need to log out of mobile banking and then re-activate and bind a new mobile phone number (Note: Before re-activating, you need to ensure that the mobile phone number reserved for opening an account corresponding to the bank card The number has been changed to a new number).

Extended information:

1. Modify the mobile phone number bound to personal online banking

Because the mobile phone number bound to personal online banking involves account funds and the use of personal online banking It is safe. If you need to modify the number, please bring your valid ID, bank account (card or discount) and new mobile phone number to any branch of our bank for processing.

2. Will there be a handling fee for querying or modifying customer information such as the mobile phone number reserved for account opening?

Our bank does not charge handling fees for querying or modifying information such as the mobile phone number reserved for account opening.

Reference source;

China Construction Bank - How to modify the mobile phone number bound to account change notification

China Construction Bank - How to change the mobile phone number bound to mobile banking Number