Returned. As long as the full return is successful and the transaction is closed, both the buyer's and the seller's 1 handling fee will be refunded.

Once the buyer applies for a return or refund, he will receive the full payment. If the receipt is not confirmed, the handling fee will be refunded to the seller if the refund is completed. The specific arrival time is based on bank regulations, usually 1-4 days. Please check Alipay updates in time.

1. The destination of the transaction refund depends on the payment method. Please pay attention to your Alipay account balance and the credit card used for payment.

2. Red envelopes and Jifenbao payment refunds will be returned in real time. Please pay attention to the status of red envelopes and Jifenbao in your account in a timely manner. Extended information

Article 38 of Taobao Rules stipulates:

After the buyer applies for a refund, it will be handled according to the following situations:

(1) The seller refuses In the event of a refund, the buyer has the right to modify the refund agreement, request Taobao to intervene or confirm receipt of the goods. If the buyer does not operate within seven days after the seller refuses the refund, the refund process will be closed and the transaction will proceed normally;

(2) If the seller agrees to refund or does not operate within five days, and does not require the buyer In case of return, Taobao will notify Alipay to refund the buyer

(3) If the seller agrees to refund or fails to operate within five days and requires the buyer to return the goods, the following circumstances will apply:

1. If the buyer does not click return within seven days, the refund process will be closed and the transaction will proceed normally;

2. If the buyer clicks return within seven days and the seller confirms receipt of the goods, Taobao will refund To the buyer;

3. If the buyer clicks to return the goods within seven days, if the seller does not confirm receipt of the goods within ten days by express delivery or thirty days by regular mail, Taobao will notify Alipay to refund the buyer.

Taobao Help Center - When paying with a credit card, where will the refund be sent